Types of Management Styles
Communication as a Management Skill
Vocabulary
Developing Oral Communication Skills
Misc.
100
manager solely makes the decision without consulting others
What is autocratic
100
Managers must give clear guidance
What is giving direction
100
the act of exchanging information
What is Communication
100
When talking face to face, establish eye contact
What is making emotional contact
100
Component that makes up 55 percent of communicating
What is Listening
200
manager asks inferiors for input but still makes ultimate decision
What is semi-autocratic
200
Managers must use their ability to communicate to make people excited about their jobs
What is Motivation
200
Absorbing what another person is saying and responding to what they say
What is Active Listening
200
Use your voice to emphasize important words within a sentence.
What is avoiding speaking in a monotone
200
2 major components of communication
What is Speaking and Listening
300
Manager consults with a few inferiors and asks for advice but still makes final decision
What is Leading
300
Management talks people into buying into their services or products
What is Convincing customers to do cooperative business
300
Used to communicate with people in the same company
What is Memos
300
Focus on what is going right, rather than what is going wrong.
What is being enthusiatic and project a positive outlook.
300
4 barriers to effective decision making
What is Complacency, Avoidance, Panic, Indecisiveness
400
Manager meets with all inferiors as a group and manager makes final decision
What is Collaborative
400
Managers must be able to understand and accept the view points of others
What is The ability to absorb the ideas of others
400
Documents the provide a lot of information
What is Reports
400
Even if you know what the other person is goign to say, avoid cutting other people off or finishing their setences for them.
What is avoid interrupting others
400
One way to encourage creativity
What is Brainwriting
500
Joint, manager inferior decision
What is Accomodating
500
Managers must be able to persuade their co-workers into accepting their ideas
What is Persuading Others
500
Piece of information acquired by observing the work of others rather then listening
What is Non-Verbal Cues
500
Avoiud getting angry when other people are talking, even if you disagree with what they are saying.
What is always being courteous
500
Managers should use a decision style that...
What is fits their personality and best helps the organization to succeed
M
e
n
u