Which management function entails the process of arranging people and resources to work toward a common goal?
What is Organizing
100
At ABC Manufacturing , there are departments of Marketing, Engineering, and Manufacturing. ABC exemplifies a __________structure.
What is functional
100
Michelle is a manager at MDH Corporation. She is constantly trying to alter the behavior of her employees. Michelle would be considered a(n) _______ leader.
What is change
100
A(n) __________ strategy creates change through rational persuasion and empirical argument.
What is rational persuasion
200
A(n) __________ graphically describes the arrangement of work positions and reporting relationships.
What is an organization chart
200
BANK USA currently operates with a functional structure. At this bank, there is lack of communication across functional departments. The bank is facing which of these problems?
What is Functional chimneys
200
A leader must do all of the following in order to lead transformational change EXCEPT:
a) Establish a sense of urgency
b) Empower others
c) Create and communicate a change vision
d) Follow others
What is b)follow others
200
A(n) __________ strategy pursues change by participation in assessing change needs, values, and goals.
What is shared power
300
The set of unofficial relationships among an organization’s members is called a(n) __________ structure.
What is informal
300
Which structure groups together people working on the same product, in the same geographical area, or with similar customers?
What is Divisional
300
According to Lewin, the correct order in the steps of change is:
What is unfreezing, changing, and refreezing.
300
The rational persuasion strategy is most closely linked to the __________ power base.
What is expert
400
All of the following are problems with informal groups EXCEPT they:
a) assist in getting the work done.
b) may work against organizational goals.
c) breed resistance to change.
d) distract members from their work.
What is a) assist in getting the work done.
400
17. Which structure groups together people working on the same product, in the same geographical area, or with similar customers?
What is Matrix
400
According to Lewin, which of these steps prepares a system for change?
Unfreezing
400
Which of the following is NOT a source of resistance to change?
a) Past successful change
b) Fear of the unknown
c) Loss of control
d) Loss of face
What is a) Past successful change
500
A __________ structure groups together people with similar skills who perform similar tasks.
What is functional
500
23. A cross-functional team member in a matrix structure reports to __________ manager(s).
What is 2
500
A(n) __________ strategy pursues change through formal authority and the use of rewards or punishments.
What is force-coercion
500
In the __________ change strategy, change is pursued through empirical data and rational judgment.