Personal change 9
Failure to confront your problem; characteristic response by an alcoholic.
Denial
Change that a group of people must learn to accept and implement.
Organizational change
When you see only one of two extremes as a possible solution, while ignoring the endless number of creative choices that might exist between the extremes.
Either/or fallacy
The way in which creativity helps you develop ideas and solve problems.
Creative process
A type of spontaneous group discussion to help find multiple solutions to problems.
Brainstorming
Emotional standstill, denial, anger, helplessness, bottoming out, experimenting, and completion.
Seven stages of personal change
A workplace change model with three steps; unfreezing the status quo, making changes, then refreezing to the previous work mode.
Lewin change model
The feeling of oneness with an activity that allows an individual to uniquely experience an event or activity by becoming totally engaged in the process
Flow
A circumstance that exists when people make rules, then follow them even after the situations to which they originally applied no longer exist.
Aslan phenomenon
Refers to a method of decision making in which people get rid of the stumbling block that prevents them from looking for more than one solution.
Second right answer
The first of three general steps in the acceptance of personal loss. This is where “emotional standstill,” “denial,” and “anger” take place.
Ending
A model in which the status quo is like a battlefield being fought for by two armies: the driving force and the restraining force.
Force field analysis
An exercise that encourages creativity within a group framework by allowing everyone to offer ideas individually.
Nominal group method
Rules or beliefs that keep people from being as creative as they otherwise could be.
Ten "mental locks"
Mental locks
Ways of thinking that occur when groups have own beliefs about what should be done and how it should be done.
Collective habits of thought
Slipping backward to an earlier stage of growth; it can be either temporary or permanent.
Regression
A model that acknowledges that bringing about changes in a large organization is usually time-consuming and complicated, and presents a method of simplifying the process.
Logical incrementalism
Process that bring employees and managers together to brainstorm and find ways to improve quality and performance.
Quality circles
A group problem solving method that begins with how to cause a problem, and reverse those ideas to solve the original problem.
Optimal experience
A group problem solving method that begins with how to cause a problem, and reverse those ideas to solve the original problem.
Reverse brainstorming
The second of three general steps in the acceptance of personal loss. The neutral zone is the area where “helplessness” and “bottoming out” take place.
Neutral zone
A company’s formal change agent; often an outside consultant who specializes in planned change or organizational development
OD change agent
Literally, “to become good through change.” The concept of kaizen is one of restructuring and organizing every aspect of a system to ensure optimal efficiency.
Kaizen
A strategy, created by Bob Eberle, to release your creative mind.
SCAMPER
Direct perception or insight.
Intuition