Communicating for Success
The act of sharing information between two people (or groups of people) so that the information is successfully understood
What is effective communication?
The processes involved in taking in nutrients and assimilating and utilizing them
What is nutrition?
Disease-causing microorganisms carried in the body by blood or body fluids, such as hepatitis and HIV.
What are blood born pathogens?
Characteristics that can be determined only by a chemical reaction and a chemical change in the substance
What are chemical properties?
Substances that speed up chemical reactions.
What are catalysts?
Communication with a client that determines what the client’s needs are and how to achieve the desired results
What is your client consultation?
The science of designing the workplace as well as its equipment and tools to make specific body movements more comfortable, efficient, and safe.
What is ergonomics?
An abnormal condition of all or part of the body, or its systems or organs, that makes the body incapable of carrying on normal function
What is disease?
The abbreviation used for potential hydrogen.
What is pH?
Also known as probe; applicator for directing electric current from an electrotherapy device to the client’s skin
What is an electrode?
Also known as a client questionnaire, consultation card, or health history form; used in beauty and wellness services as a questionnaire that discloses the client’s contact information, products used, hair/nail/skin care needs, preferences, and lifestyle; the form also includes all medications, both topical (applied to skin) and oral (taken by mouth), along with any known medical issues, skin or scalp disorders, or allergies that might affect services
What is your client intake form?
The four fat-soluble vitamins.
What are vitamins A, D, E, K?
A condition in which the body reacts to injury, irritation, or infection, characterized by redness, heat, pain, and swelling
What is inflammation?
An ion with a positive electrical charge.
What is a cation?
The unit that measures the strength of an electric current.
What is an ampere (AMP)?
The client’s permanent progress record of services received, results, formulations, and products purchased or used.
What is a service record card?
A test for identifying a possible allergy in a client; also known as a predisposition test
What is the patch test?
The presence, or the reasonably anticipated presence, of blood or other potentially infectious materials on an item’s surface, or visible debris or residues such as dust, hair, and skin
What is contamination?
Rapid oxidation of a substance accompanied by the production of heat and light.
What is combustion?
The unit that measures the resistance of an electric current.
What is an Ohm?
Listening to the client and then repeating, in your own words, what you think the client is telling you.
What is reflective listening?
This vitamin enables the body to properly absorb and use calcium, the element needed for proper bone development and maintenance.
What is vitamin D?
Chemical germicides formulated for use on skin; registered and regulated by the Food and Drug Administration (FDA)
What are antiseptics?
A very strong alkali used in chemical products and cleaners; commonly known as lye
What is sodium hydroxide?
The unit that measures the pressure or force that pushes electric current forward through a conductor.
What is a Volt?