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100

How many characters are needed for an online password?

Must be 8-32 characters long

100

What is the default daily and transaction limit for Bill payment?

$100,000.00

100

What does IAV stand for ?

Instant Account Verification

200

13

200

Where should customers forward suspicious emails ?

phishing@chase.com

200

How many emails can a customer enroll on Zelle?

4

300
  • What is the default daily and transaction limit for sending a wire ?  

$25,000.00

300

**DAILY DOUBLE**


Give 2 examples on who can delete user ID username for customer?

  • Retail Escalations/Consumer Online Technology Support (COTS)
300

What is the range of dollars customers can send when using Zelle?

  • $500-$10,000
400

True or False --Customer can place claim for fraud scenarios?

  • FALSE  customers can place non-fraud scenarios only (e.g. canceled recurring, double billed and overcharge transaction
400

Does Chase allow international ACH transactions?

No

400

What is the cutoff time for ACH collections?

7 pm ET on any business day

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