Rights and Responsibilities
Person-Centered Support
Empowerment Strategies
Communication Techniques
Legal and Ethical Frameworks
100

What is the primary legislation protecting the rights of people with disabilities in Australia?

The Disability Discrimination Act 1992

100

What does 'person-centered support' mean?

Support that is tailored to the individual's needs, preferences, and goals.

100

Define 'empowerment' in the context of support work.

Empowerment is enabling people to take control of their own lives and make their own decisions.

100

What is active listening?

Fully concentrating, understanding, responding, and remembering what is being said.

100

What is the purpose of a code of ethics?

To provide guidelines for professional conduct and decision-making.

200

Name one right of people receiving support.

The right to privacy.

200

Name a tool commonly used to create person-centered plans.

Individual Care Plans 

200

How can you support empowerment through communication?

By using active listening and providing information clearly and respectfully.

200

Name one non-verbal communication technique.

eye contact 

200

Name one ethical principle relevant to support work.

Respect for autonomy.

300

What is an advocate's role in supporting a person receiving care?

To support and represent the individual's interests and rights.

300

What is the benefit of person-centered support for the individual?

It enhances their autonomy, well-being, and quality of life.

300

Give an example of an empowerment strategy in aged care.

Encouraging individuals to set their own goals and make decisions about their daily activities.

300

How can you ensure clear communication with someone who has a hearing impairment?

By speaking clearly, facing them, and possibly using visual aids or sign language.

300

What is mandatory reporting?

The legal requirement to report certain types of abuse or neglect.

400

How can support workers ensure they respect the rights of the people they support?

By being aware of and adhering to relevant policies and legislation, and listening to and acting on the individual's preferences and choices.

400

Give an example of how you can involve a person in their care planning.

By asking for their input and preferences during the planning process.

400

What role does education play in empowering individuals?

It provides them with the knowledge and skills to make informed choices.

400

What is the importance of feedback in communication?

It ensures that the message was understood and allows for clarification if needed.

400

How can support workers ensure they are complying with legal requirements?

By staying informed about relevant laws and regulations and following organizational policies.

500

What are two responsibilities of a support worker in aged care?

Providing safe and effective care, and maintaining confidentiality.

500

What is a potential barrier to implementing person-centered support?

Physical Barrier

Cognitive Barrier

Social Barrier

500

How can support workers balance empowerment with safety concerns?

By assessing risks and providing support to make safe decisions without undermining autonomy.

500

Describe a situation where non-verbal communication is essential.

When working with individuals who have speech impairments.

500

What is the importance of confidentiality in support work?

It protects the privacy and dignity of the individuals receiving support.

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