How much is an insufficient funds fee? And how many per day can Carter Bank charge up to?
$30.00 up to 6 transactions for a total of $180.00
What is the interest rate a customer will earn on the LTP account for meeting qualifications?
5% APY
True or False: The LA Account is a fee based account?
False- no limits or fees
What is the age range for both checking and savings youth accounts?
6-18 years old
True or False: Reg E only applies to consumer accounts?
True
What is the personal account inactive fee?
$3.00
True or False: In order to qualify for the LTP interest account the customer has to have an ACH deposit going into the account?
True
What is the Daily Minimum Balance Fee in order to receive interest on the account?
$25K
For the youth checking account, is a debit card available for the minor?
Yes
Not opting into Reg E means what?
Transactions for ATM and debit card transactions will be declined.
What is the personal account dormant fee?
$7.00
What are the 3 qualification requirements in order to earn the interest on the LTP account?
15 debit card transactions, ACH Deposit, Enrolled in Estatements
How will a customer know if the interest rate changes on the account?
On their statement or CBTcares.com
What is the saving account opening deposit?
$10.00
What is the difference between Reg E, AOS, and a draw account?
Reg E: Covers one time POS card purchases and ATM transactions
AOS: Covers checks, ACH, and Recuring DC transactions
Draw Account: link draw account to checking or savings for OD protection. Draws in $100 increments to cover OD balances. $5 transfer fee
What is the fee for an outgoing domestic wire?
$30.00
ATM Fees are refunded up to what amount per cycle?
$15.00
This account is perfect for a customer that maintains what in their account?
Higher balances
What is the key component of both the Youth Checking and Savings Accounts?
Financial Literacy- help build strong money management habits for an early age.
If a customer wants to opt into Reg E and AOS what is the name of the forms that has to be filled out?
A-9 Reg E Opt In Consent Form
Opt in/out selection form
What is the fee for an outgoing international fee?
$50.00
When the balance exceed 15K in the account what does the rate drop to on the remaining amount?
0.50% APY
There are eight account features for the LA Account. Name at least 4 account feartures
Unlimited withdrawal and check writing
no transaction limits or fees
tiered rate increase based on the total account balance
one free box of wallet-style checks per year
Free Cashiers checks
unlimited free outgoing wire transfers- international or domestic
0.125% discount of new loans if adding auto-pay. Not with CD Secured loans.
What features are not available to the minor on both Youth checking and savings accounts?
No check writing
No zelle, transfer now, bill pay
No overdraft or Reg E
cannot be used as a draw account
What steps are to be taken if a customer doesn't want to be asked about Reg E or doesn't want mailings?
Update the Reg E No Mail in DNA in the Maintenance section under the customer's profile.