History
What year was Cheetah founded?
2015
I don't want to use you because your delivery fees are too high...
Other distributors roll the cost of their delivery fees into their products by marking up each item. We have completely transparent pricing and it's a fact that we are the price leader in the industry (back to the script)
Why do we use closing questions? Give 4 examples
To control the conversation:
1) Right? 2) You know what I mean? 3) Does that make sense? 4) Cool, right?
Where do you add delivery instructions on an iPhone and on an Android?
iPhone: After they press proceed to checkout for the first time
Android: Only under the menu bar
What is the name of the company that is handling the rebrand?
Moving Brands
What are the full names of the CEO and COO
Na'ama Moran and Chris Elliott
Rd does not have my specialty products
Definitely, RD won't carry all of your specialty items which is why we would like to work alongside X company. You should still be getting all of you dry good, janitorial supplies, etc from RD because they are hands down the price leader. Once we identify savings we will be able to add value right off the bat. See what I mean?
What is the mission of a salesperson?
To prospect for new business.
Name 2 new things about the support tab.
1) They can call support directly through the app
2) Then can address issues related to a specific product/order
Fill in the blanks:
___% of new restaurants fail in the first 3 years
60
How big was our Series B round of funding?
21 Million!
I like to pick products myself
Got it. Our app has a notes section before you check out and place your order. You can specify things like "make sure my avocados are ripe." This shows up in bright red when our pickers are shopping. We want to ensure that you always get the very best quality produce and freshest meats, in accordance to your specifications. Does that make sense?
What is looping? Give examples of looking click submit 4 times
Looping is rephrasing the same topic in a different way (words or tonality) to accomplish the same goals....... 1) Go ahead and click submit so I can see the order go through...2) So again I need to make sure you see the green confirmation screen did you click submit? 3) Definitely need to make sure your comfortable updating your cart after the order went through did you click submit? 4) Go ahead and click the green submit button, I definitley want to make sure we have your time preference saved. Do you see the green confirmation screen?
How does a customer cancel a subscription? What happens with their leftover orders?
They need to cancel with CS or us directly.
We will prorate them for the remainder of the month.
Name the calendar colors and what they mean.
green is a meeting, red is a missed meeting, blue is follow up, yellow is a sale, dark blue (or purple) is an important follow up
What was the name of Cheetah's holding company?
Sourcery
I live close to Restaurant Depot!
Ok great. With the app, you will always have access to their live pricing and can use it as a comparative tool. How long does it take you to shop for your supplies? What other vendors are you using?...push on time and savings
What is the most important quality in a salesperson?
Consistency
How do customers unblock their account themselves?
They can press "settle debt" in the Payment methods section. They will need to use their CC if they want it to be automatic because the bank will take 5 days.
Cheetah was first funded by which 2 early investors?
FloodGate and DST
Name all off our warehouses in the order we launched them.
SF, Van Nuys, Oakland, Seattle, SJ, LA Wash, Portland, LA Anaheim, Dallas
I'm not interested
There's nothing to not be interested in. We have a FREE app with live pricing and you definitely need access to it.
What are the 4 levels of learning? (From training)
Unconcios incompetence, conscious incompetence, conscious competence, unconcios competence.
What is the name of our other apps?
Pickah and Bringg
How old is Banksy (to dog)?
13 Months