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What is the NS Demurrage Tariff?
NS 6004-D
When demurrage is submitted to be reviewed, what coding is needed to key the invoice to the 706512?
FM Code: DQ
JE Code: R.
What should be selected under 'Account Name' in ConnectNS when submitting a case?
The customer profile that includes the class code where charges accrued
Demurrage accrues on the ___ business day of the month
8th business day (Contingent on holidays)
Per the tariff, customer have ___ days to dispute demurrage
30 days
What was the daily rate for private car storage before the tariff change and what is it now?
$110/day before changes. $115/day after changes
Why is first in, first out (FIFO) considered an invalid dispute?
'A car day is a car day' - Regardless which car is brought in, if NS is spotting to capacity a car is accruing demurrage
Private cars are given how many loading / unloading credits per the tariff?
0 credits
What is 'short-switching'?
Not bringing cars to capacity when provided service. Ex: NS pulls 5 cars and only places 3 despite room for 5.
How is 'Private Car Storage' calculated?
Open gate: From constructive placement to placement
Closed gate: From constructive placement to order for placement
What are two examples of a customer-caused LOPA failure notification?
Track full, blue flag, inaccessible track, gate locked
What is the difference between demurrage and storage?
Demurrage - Fee related to holding a rail-owned railcar at a private facility.
Storage - Fee related to holding privately owned railcars on railroad (NS) tracks.
What is the difference between open and closed gate?
Open Gate - NS places cars upon arrival.
Closed Gate - Customer orders in specific cars to be placed at their facility.
True or False: Customers have the ability to dispute cars before the invoice accrues?
True: Customers can dispute in real time through AccessNS which will be reviewed pre-accrual.
AccessNS and TYES both contain historical billing records. How long do both resources hold data?
12 months
How can you see who is set to receive certain notifications related to demurrage such as LOPA, NOPA, PACT, etc?
TYES -> Customer Profile -> Demurrage -> Notify -> (Select notification) -> Fax/Email…
P66 is listed as a shipper for charges accrued at NY Terminals. NY Terminals believes the charges should be paid by P66. Who is ultimately responsible if the charges are sent to collections?
NY Terminals
Why does NS charge for demurrage and storage?
To incentivize quick loading and unloading to maximize freight revenues
NS ETA for ULTX 123456 is 9/10. The car arrives early and is constructively placed on 9/8. Will NS provide credits?
Yes
Certain terminals such as Detroit are known are labeled as 'shared assets'. What does this mean?
The terminal is jointly served by NS and CSX due to the joint ownership of Conrail
What is does a blue flag LOPA notice indicate?
Equipment is unable to be moved as workers as actively working at the facility
When reviewing demurrage details, you see it appears NS missed a day of service. What steps can you take to verify if service was requested?
TYES - Service Request History, RIT/IWO History / NSBI - SQM - LOPA
Exxon's private car UTLX 123456 was PCON'd on 5/10/26 and placed on 5/20/26 containing hazardous waste. What are the total charges related to this railcar assuming no service credits were provided?
$2,100 (10 days at $110/day for private car storage & 10 days at $100/day for cars held containing hazardous material)
PVS Chemical's TYES profile lists a Monday - Friday service schedule. The customer disputes that they actually have a Monday - Wednesday service schedule. Why would this need to be reviewed by Ancillary Services?
If they are only serviced 3 days a week, PVS should receive 2 credits per car.
What type of cars are billed for cars held for unloading, and how is it calculated?
Rail-owned; constructive placement or placement to release.