Hospitality
Drive-thru
CFA etiquette
Drive-thru line
Grilled screens
100

Going the extra mile; helping a mom with kids/ holding the door for the elder.

What is 2nd mile service?

100
After car pays at window, 30 seconds pass; now i'm supposed to..

What is pull them up?

100

What are the core4?

Create eye contact, share and genuine smile, speak enthusiastically, and always say my pleasure. 

100
White Bun, spicy filet, pickles, lettuce, tomatoes, and pepper jack cheese

What is a Spicy Deluxe?

100
This color indicated "raw" usage
What is Yellow?
200

"Hi! is there anything I can get for you? Maybe a refresh? or to throw away this tray?"

What is a table touch?

200

This amount of napkins come per entree

What is 2 napkins ?

200

Chick-fil-A Red Polo shirt, black belt, grey pants. 

What is our uniform?

200
Fries last this long in the warmer/shoot.

What is 5 minute?

200

Change gloves before preparing; "allergy" note. (bagged separate from most items)

What is a gluten free order?

300
The correct way the tray should be set while serving a dine-in guest
What is the food faced toward the guest/ Chicken facing them?
300

The wifi used for order taking 

What is ISPOTA?

300

Desserts (brownies, cookies & milkshakes)

Special drinks (seasonal & iced coffees)

Bottled beverages (milks, apple/orange juice, and water)

What is Not apart of the meal discount?

300
4 Pumps of salt for this

What is a whole bag of fries?

300

Organizing food in a way so it doesn't expire.

What is FIFO?

400
This color indicated bathroom cleaning tools
What is Red?
400

This ball amount should go on top of a milk shake (whipcream)

What is the size of a golf ball?
400

Work we do when we aren't in a lunch rush or dinner rush

What is side work?
400

When food expires but is still over the required 140 degree temperature, this clip goes on the pan

What is the red "monitoring" clip?
400

Something that is said when acknowledging each other 

What is "heard"?

500

Southwest salad ingredients 

What is romaine, cabbage mix, gape tomatoes, corn & bean mix, monterey , and cold spicy grilled chicken?

500

(Headset) When a guests wants to know their total after using rewards on their app.

What is "get offer"?

500

This abbreviation indicated how long it take to make our food and serve our food.

What is S.O.S?

500
This can stay in drawer for 4 hours before expired.

What is cheese sauce

500
___ days mac is allowed to be out thawed/ thawing.

What is 7 days?

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