Food Safety
How often should you wash your hands?
A. Every 20 minutes
B. Anytime you discard gloves
C. After touching non-food items or different food items
D. All of the above
D. All of the above
When/ Where is it appropriate for F.O.H staff to get a drink?
In the B.O.H when there are no customers in line.
P.S Always make sure there is at least one person in the F.O.H
What item is #4 on the Menu
Grilled Chicken Sandwich
If Angeleca and Tyler have left for the day and you are unsure of how to proceed with a task what should you do?
Find Alijah or Trinity and ASK FOR HELP!
How often should surfaces be sanitized?
Every 20 Minutes
What is the longest acceptable wait time for food?
A. 5 minutes
B. 3 Minutes
C. 10 Minutes
D. 1 minute
B
Five minutes is the longest acceptable time, however, 3 minutes or less is the goal time.
How do you prepare a Gluten Free Grilled Sandwich meal?
Change gloves and wash hands.
Send GF bun through top chute.
Prepare lettuce tomato and grilled fillet in a sleeve.
Place in a clamshell and mark for GF
Change gloves and prepare fresh fry, marking it GF
What is the proper procedure for calling out?
Call your manager at least two hours before your shift. If they do not answer you must leave a voicemail and attempt to get in contact with another manager or supervisor.
If you do not receive an answer you still have to show up, even if its just to get sent home.
______ is the temperature Chicken must be cooked to.
165 degrees
What is the model used for customer recovery?
Heard Model
_____ is comprised of...
HAIRNET
Red polo
Black slacks
Visor
Non-Slip shoes
Nametag
Chick-Fil-A Uniform
What does the A in Chick-Fil-A stand for?
Grade A Chicken
When a guest with a peanut allergy orders a grilled sandwich, why is it important to prevent cross contamination?
1. She could have a reaction if her food comes into contact with peanut oil, this is why we must change gloves and wash hands often
2. If food is prepared with the same gloves it can alter the flavor profile.
When is the appropriate time to utilize the 2nd-mile service?
ALL THE TIME!
What side of the box should fries be opened from?
The Bottom!
This prevents breakage from settling!
When is cellphone appropriate in the unit?
Cell phones are not to be used in the unit unless given temporary permissions from managment in cases of family emergencies etc.
What chemical is used to clean up bodily fluid, blood-borne pathogens, and viral bacteria?
(Hint, we use this at the end of every shift to prevent the spread of COVID-19)
Disinfectant
The Core 4?
1. Create Eye Contact
2. Share A Smile
3. Speak with a friendly tone
4. ALWAYS say My Pleasure
How long can fries be held in the window before being discarded?
What is the name of the Chick-Fil-A Founder?
Truett Cathy