Front of House
The amount of pumps of syrup in a Iced Coffee
What is three pumps of vanilla or original?
The temperature requirement that has to be met for ice dream
What is 40 degrees or below?
The amount of clicks of salt on 2 half baskets of fries
What is 2 clicks?
The guest name is difficult to pronounce, or if the name is not on service receipt.
What is Sir, Ma'm or Miss?
The year Chick-Fil-A was founded
What is 1967?
The statement that correctly describes a step in presenting an order at the Drive-Thru window
What is verify food order, and add any necessary condiments, napkins and utensils?
The Food Safety 5
What is time and temperature, cross contamination, cleanliness and sanitation, health and hygiene, and pest?
The amount of blueberries that goes into a medium fruit cup
What is 8 blueberries?
The Core 4
What is create eye contact, share a smile, speak with a friendly tone, and always say “my pleasure” ?
The founder of Chick-Fil-A
What is S. Truett Cathy?
The first step to 2nd mile service
What is offer a warm welcome and a fond farewell?
The temperature danger zone
What is 40 - 140?
The hold time for breaded chicken
What is 20 minutes?
The final step to finalize a guest order
What is "Would this complete your order?"
The biggest Chick-Fil-A
The 1st mile service
What is Core 4?
The appropriate attire for the breading area
What is a yellow apron, a pair of yellow gloves and a hairnet?
The most important processes to filleting
What is breaking the tendon, cutting excess fat, and removing ALL bone fragments?
The 4 key factors to Winning Hearts
What is clean and safe environment, great food, fast and accurate service, and genuine hospitality?
The original name for Chick-Fil-A
What is Dwarf Grill?
The holding time for fries in the chute.
What is 2 minutes?
The four types of contamination
What is physical, chemical, biological, and cross contamination?
The proper steps to bread a filet
What is grabbing the tips of the filet, dip filets into milk wash, shake filets gently to drain milk wash, lay filets in the coater, cover completely, press down with the palm of hands, turn the filets by the tips and shake gently?
The Foundation of Hospitality
What is treating all with honor, dignity and respect?
The correct term for the container that holds waffle fries
What is Pickle Pack?