LET'S NOT KILL SOMEONE
The color of bathroom cleaning supplies
What is RED?
The method we use when interacting with a guest
What is CORE4?
You're welcome
What is MY PLEASURE?
The staple of Chick-fil-A. Our trademark product.
What is the Chick-fil-A Chicken Sandwich?
The Chick-fil-A Drive-thru greeting
"Its a great day at Chick-fil-A. My name is_______, how may I serve you?"
"Thanks for picking' chicken! My name is _________, how may I serve you?"
This color of gloves are to be used when touching raw chicken.
What is YELLOW?
CORE4
What is EYE CONTACT, SMILE, SPEAK ENTHUSIASTICALLY, STAY CONNECTED?
Replacement for the word "HELP"
What is SERVE?
I have a CFA filet, two perfect pickles, american cheese, two piece of green leaf lettuce, and two tomatoes.
What is Chick-fil-A Deluxe Sandwich?
During high peak times we will use two iPads outside to take orders and expedite the Drive thru process what is this called?
What is Face to Face?
Clocking into your shift
Changing gloves
Touching your face
Touching the ground
What is wash your hand?
Going above and beyond what is expected for a guest
What is 2nd MILE SERVICE?
Replacement for refill?
What is refresh beverage?
** even though refreshment sounds ok** ahahaha
I come with fruit, chilled grilled chicken, lettuce mix, and blue cheese
What is a Market Salad?
How many positions are in the drive through?
Higher peak times:6-7
Lower times:4
Temp. for hot products
What is 141 degrees Fahrenheit or higher?
The two key components to 2nd Mile Service
Carrying out orders & Table Touch-ins
Terminology for throwing someones trash away
What is "May I clear you table/ Tray"?
Premium side items
Greek Parfait (Cookie/ Granola)
Fruit Cup
Soup
Side Salad
Superfood Side
I greet the guest, take their payment and hand them their food. What position am I in?
Window
A TC food
What is a Temperature Controlled Food
Method for problem solving
What is HEARD & LAST?
Terminology for someone who dines with us
What is a guest?
Chicken nuggets
Corn
Egg
Bacon
Tomatoes
Cheese
Spring Mix & Cabbage
Romaine lettuce
served with Avocado Lime Ranch Dressing and Roasted Bell Peppers
What is the Cobb Salad?
What is our known record of cars in an hour?
139