Child Types
This Child Type has two contracts, one through the parent, one through our credit department.
What is Child Type B?
What is Transconnect’s phone number?
844-827-7697
What location will NOT work for eCapital carriers?
TA, Loves, Petro
What locations does Road Ranger allow their child carriers to use?
Road Ranger locations only.
What products can a Truckers Solutions CD Contract Purchase?
Diesel, ULSD, Reefer, and DEF, NO non-fuel items
This Child Type will NEVER call our credit department for assistance with their contract.
What is Child Type A?
What can customer service do for TCS child carriers?
Nothing, all callers must be referred to TCS.
At the locations that are restricted by eCapital will an override allow the cards to work?
No, They must pay with an alternate method of payment
What products are not allowed for Road Ranger Child Carriers?
Cash Advance / Money codes
When would we refer a child carrier to Trucker’s Solutions?
Inquiries about their discount set up.
This Child Type receives ALL their funding from the parent company as “Loads”
What is Child Type A?
What EXACT MATCH prompt is required for all Admiral Merchant cards?
What is Unit #?
What locations will JBH 360 allow their child carriers to use?
Pilot/Flying J, 50 other locations that have been allowed where there are no PFJ locations
What location will NOT work for TAFS carriers?
Loves, Pilot/Flying J, Speedway, & Mr. Fuel
What two items must be active for a child carrier to receive the benefits of their FedEx Ground account?
CDAS and Unit number
Trucker’s Solutions is an example of this Child Type.
What is Child Type C?
Does Admiral Merchants allow a secondary contract?
No
When would we refer a child carrier back to JBH 360?
New account sign ups and questioning loads made by JBH
Does Trans Am allow a secondary contract?
Yes, email must be sent to EFS
What type of FedEx Ground account type must have an EFS Contract?
ISP
This Child Type will never allow ACH Transfers to a bank account.
What is Child type C?
When should a child carrier be referred back to Admiral Merchants?
Inquiries about a missing or misapplied load / Detailed questions about discount offerings
What should the child carrier JBH 360 do if they are low on funds?
Make a payment to their account.
At the locations that are restricted by TAFS will an override allow the cards to work?
Yes, must be a Site Policy
What are the benefits of having a FedEx Ground account?
Discounts, Fueling at FXG Terminals, Fuel Tax Reporting