True or False
People
Participant Experience
Responding
Physical and Virtual Environment
100

Staff should have your back to the door

False

200

Staff should all be huddled in one spot outside

False

200

Should there be any tother type of incident involving a child (you witness a child slip on wet floor in your program are and is injured) what would you do?

Comfort child and provide first aid as required

Fill out YMCA accident form and Government reporting form if needed

Call parents to let them know and pick up if necessary

Fix area where accident happened to prevent future accidents

Ensure form gets to Health and Safety Committee for review

300

Staff should always know how many children are in their group

True

300

What are examples of behaviours that are prohibited?

Do not discipline children and youth using emotional abuse, physical or corporal punishment

Withdrawal of the necessities of care (including food, shelter and emotional warmth

Do not have a child or youth sit on their knee, in their lap, piggy back them, cuddle, kiss, hug, tickle or touch them in an inappropriate and or culturally insensitive manner. This also includes rough

300

When do staff and volunteers require individuals to provide identification? What type of ID is required? What's the procedure when an individual doesn't have identification?

Individuals must provide identification when entering any YMCA administration or program space

Government ID

If an individual does not have identification they are not able to go past the lobby/sign in and mist meet in a public area

300

If you saw or heard something you were concerned about from a Child Protection perspective, what steps would you take?

Record the incident on Child Protection reporting form

Call Child Protection and inform Supervisor a call was made

Hand form into Child Protection Lead in sealed envelope 

300

What should staff and volunteers do when there is someone unfamiliar to them in their program space?

Approach and greet visitor

Ask them the nature of their visit and ask them to sign in

Ask them to present Government Issued ID

Supervise visitors while on site

400

You can just hand your tracker to your relief staff then leave

False

Communicate with other staff any information that needs to be passed on to guardians. If a child is in the bathroom or else where.

400

What screening was done for you to work at the YMCA?

submit resume/cover letter

formal interview with 2 YMCA staff

Interview question designed for suitability for working with young children

Reference checks are completed 

Provide CRC/SD

400

How do you effectively supervise children in your care?

Children ae welcomed and their attendance is recorded as soon as they entre a program

Body position during programming ensures all children can be seen

Head counts are completed throughout the program

Maintain proper staff: child ratio

400

Is there anything else you would do if the Child Protection concern you had included a staff memeber?

The staff must notify the Supervisor AFTER a call to Child Protection Services

The notification should only include the name of the staff and the children

If you cannot reach you Supervisor call your Manager/Cheif or CEO

400

Does your association have a policy that includes guidelines about the use of electronic communication, such as cell phone, text messages, photography, emails and social networking sites between staff/volunteers and children? What are some of those guidelines?

Photography: Photos are only to be taken on YMCA devices and shared publicly with signed parental consent

Social Media: Staff/Volunteers are not to friend/communicate with minors on social media

Emails: can be exchanged with minors ONLY  when the minor's parent/guardian or a YMCA supervisor is copied and ONLY regarding YMCA-related matters. These messages must be sent and received from an official YMCA email address

Text messages: as a general practice, texting is nota recommended form of communication with minor as there can be limited to no ability to maintain a record of the communication

500

Frontline staff are required to have 3 references 

False

2- Frontline

3- Leadership

500

Can you provide two to three examples of behaviours that re encouraged in your Association's code of conduct?

Valuing, listening to and respecting members, clients & children

Selecting suitable spaces that support child safety, such as locations with adequate exits, proximity to washrooms, windows and line of sight

Promptly and without hesitation, report complaints from children, youth, adults or their families

500

How do you ensure effective transfer of care at the beginning and end of the program and through out the day

Government or YMCA attendance sheets are always kept with staff member

Child Trackers forms are used when break into small groups

Staff continuously do headcounts during program and when changing area

500

If you observed or hear about an incident between two children, what would you do? (a younger child approached you and tells you that an older child touched him/her inappropriately)

Comfort the child and ask them to tell me what happened, do not ask leading questions

Ensure both children are separated in programming until incident is resolved

Record incident on reporting form and call Child Protective Services If reportable: follow CP lead If not reportable: Report to Supervisor who will support and lead in speaking to both children separately to understand what happened

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