PARTICIPANT
CASE
CUSTOMER SERVICE
ENFORCEMENT
MISCELLANEOUS
100
When adding a source during demographic updates, this is the verification status used when the information is known to be correct.
What is VERIFIED YES?
100
This is where a worker would determine if either party is represented by an attorney.
What is the CASE OVERVIEW PAGE?
100
Those responsible for customer service.
What is EVERYONE WHO CONTRIBUTES TO THE ORGANIZATION?
100
An Income Withholding Order (IWO) is within this category of enforcement actions.
What is an IMMEDIATE ENFORCEMENT ACTION?
100
This is where a worker can locate a participants police department number.
What is the PARTICIPANT IDENTIFIER LIST?
200
The unique identifier in CSE assigns this to each person in the system.
What is the PARTICIPANT ID (PAR ID)?
200
This is where a worker would find the case closing reason.
What is the CASE STATUS DETAIL PAGE?
200
This style of communicator tends to focus on accuracy and likes to be thorough.
What is ANALYTICAL?
200
You would find Federal Income Tax Refund Intercepts and other Administrative payments in this Enforcement Action category.
What is NON DISCRETIONALY ENFORCEMENT ACTIONS?
200
The term used for the amount of aid paid minus the amount of child support recouped.
What is UNREIMBURSED ASSISTANCE POOL?
300
This page is where you may find any known aliases.
What is the NAME LIST?
300
This is the California perspective in an interstate case when the NP resides in our state.
What is INTERSTATE RESPONDING?
300
Turning on this acronym can cool down upset customers.
What is HEAT?
300
This is the maximum percentage that can be withheld from NP's net pay without further order of the court.
What is 50%?
300
This is the legal rate of interest on money judgments in the State of California.
What is 10%?
400
A worker would add 3rd party authorization information here.
What is SPECIAL CIRCUMSTANCES?
400
This is where the worker would confirm the start and end dates for a welfare aid period.
What is the PUBLIC ASSISTANCE CASE LIST?
400
The action a worker can take after providing the caller one warning and one final notification.
What is TERMINATING THE CALL?
400
Once the information is received by our office, this is the number of days DCSS has to notify CP's of new, lapsed, terminated or changed health insurance coverage.
What is 10 DAYS?
400
The number of days an NP has to file an answer to a Summons and Complaint once they have been served.
What is 30 days?
500
This participant detail page reflects eligibility dates for NP's qualification for an interest reduction to 6%.
What is MILITARY HISTORY?
500
The number of employees in our office who have the security rights to merge cases and participants.
What is the number 3?
500
An instance when it would be necessary to use exact quotes in your logs.
What is THREATS?
500
This is the number of days an employer has to remit a child support deduction to the State Disbursement Unit (SDU) after is it withheld from the NP's wages.
What is 10 DAYS?
500
The method used to perform genetic testing.
What is BUCCAL SWAB?
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