QUALITY
Where do certificates and training records get uploaded and stored at Chimes? In this system, under Training in UKG.
What is Document Manager?
Built around ONE person: their goals, their choices, their health, and how they want to be supported.
What is a Person-Centered Plan?
Where is the first stop for the Handbook, the Code of Ethics and Conduct, forms, and news? This Chimes intranet.
What is The Hub?
A person we serve lands a new job or brings home a first paycheck. Fun says we do THIS, out loud.
What is celebrating the win?
Current staff come in and share their real experiences, and new hires start learning their positions and how Chimes works.
What is NEO, New Employee Orientation?
Clean, neat, comfortable, and right for your setting and your role. Chimes counts this as respect for the workplace.
What is following the dress code?
This kind of language puts the person before the diagnosis, every single time. .
What is person-first language?
At shift change, outgoing staff share updates, incidents, and what to watch for next. This conversation has a name.
What is the handoff?
This is how you shout out a coworker who did something amazing at Chimes, so the whole place hears about it.
What is Chimes Cheer?
You use THIS to take a vacation day, a sick day, or just a day to recharge.
What is PTO?
Where do your trainings get marked complete and their next due dates get set? In this UKG system, also called Chimes Academy.
What is Learning?
Respect, courtesy, tolerance, consideration, and a rational approach to conflict. These are the norms that help us relate positively and productively at work.
What is civility?
Gossiping, ignoring a coworker's greeting, using abusive language, and taking credit for someone else's work are all examples of this kind of behavior.
What is uncivil behavior?
This committee is in charge of sports tickets, parades, blood drives, and so much more
What is the Fun Committee
Where do you update your own address, contacts, and emergency contacts, and check your pay and direct deposit? In UKG Self Service, under this tab.
What is the Myself tab?
This is our floor for behavior at Chimes: ethics, privacy, and doing right by the people we serve. You can read it in the Handbook on The Hub.
What is the Code of Ethics and Conduct?
Your Chimes medical coverage, with two plans to choose from, comes through this insurer.
What is CareFirst BlueCross BlueShield?
DSPs, nurses, job coaches, teachers, and families, all putting their collective skills toward one person's goals, are this kind of team.
What is an interdisciplinary team?
This added perk gets Chimes employees discounted tickets to shows, games, and a good time out.
What is Tickets at Work?
Our Empowered value says every team member can do THIS, from any position.
What is lead?
Written clearly, factually, and on time, this tells the true story of a shift: who, what, and when. If it is not written, it did not happen.
What is documentation?
A person is escalating and voices are getting louder. Before any hands-on help, Caring and Mandt both start here.
What is de-escalation?
In this conflict style, both sides listen, share their point of view, and merge ideas until the solution works for everybody. A real win-win.
What is collaborating?
How did Chimes get its name? It was named for this, ringing out a message of hope over the very first school.
What is the church bell?
New hires have exactly this many days from their start date to enroll in their benefits. Counted from your start date, not from the end of NEO, so do not wait.
What is 14 days?