Overview
These are tasks that are assigned to you, but you are not the Claim Owner or COL Owner on the claim.
What are Performer Tasks?
This is what the red triangle on the Inventory page is signaling.
What is a High Risk Profile for the claim?
The Lifecycle tab provides you with these two unique views into your inventory.
What are Claim Lifecycle and COL Lifecycle?
These are the main categories of items you will see on the CHIP Calendar.
What are demands, CHIP tasks*, and key litigation dates?
*CHIP tasks that display on the calendar include Calendars, File Notes, and CR Activities
This is how far out you can set a Default Calendar based on the Common Calendaring Guidelines for 3rd Party claims.
What is either 2 years or 60 days prior to the SOL, whichever is sooner?
This is where you can find in-page contextual help on the Overview screen.
What is the Bell Icon?
DAILY DOUBLE!!!
This is how your Inventory page is first prioritized.
What is by PCHI - exposure scale?
You'll find these claims in the Evaluation Phase of COL Lifecycle.
What are Open/Reopen COL where liability has been established, an injury COL has been opened and tiered, and no offer has been made?
This is what the green banner on a day in the calendar signifies.
What is a Company Holiday?
This is one of the objectives of working in the Other Lifecycle Phase.
What is identifying claims that can be closed or reassigned.
The team overview page automatically refreshes at this time each day.
What is between 4-5am CST?
This is how the last reviewed date is updated in CHIP.
What is when the Claim or COL Owner accesses the Claim 360 page in CHIP?
This COL Lifecycle phase will tell you whether or not you have authority on file, and other helpful details, like last demand and last offer.
What is COL Lifecycle - Negotiation?
This is how you access the Claims 360 screen from the Calendar page.
What is by clicking on a highlighted entry on the calendar and then the claim number in the pop up window?
These are a few of the data points in COL Lifecycle - Investigation that will help you prioritize work and improve liability cycle times.
What are DOL, 3PET scenario, PR, RS, Last Review Date?
This field in the Performer Task widget allows you to launch directly into the ECS claim file.
What is the task category?
These are the people that can update the Manager Last Reviewed date in CLIP.
Who are the TM & SM aligned with the CS who is the Claim or COL Owner?
Claims where all injury COL(s) are PD, CWP, or OIE will fall into this phase of the claim lifecycle.
What is the Other lifecycle phase?
This is how you enable OOO functionality in the Calendar Page.
What is by updating OOO in Org Entity Search?
(Functionality migrating to CHIP in Feb!!)
This is one of the ways you can effectively filter for claims in the Negotiation Lifecycle phase.
What is filtering by claims where the demand and offer are within $5,000.
These are the CHIP Task Categories that can be expanded.
What are New Mail & Clam Activity tasks?
(New Claims coming in February!!)
These are the tasks displayed on the Inventory Page of CHIP.
What are all tasks aligned with the CS skill set that are expired or due today?
This COL Lifecycle page will tell you whether or not there is a PR on file.
What is COL Lifecycle - Investigation?
This is how far back in the past can you see on the Calendar Page.
What is 2 years from current date?
DAILY DOUBLE!!!
Reviewing CHIP for these items will best position you to know your inventory, and prioritize your day.
What are High Priority Task Work (CFT's), Demands, Claim Insights, and Relative Status of the Inventory across the Lifecycle Phases?