People
You lead the team to prep and cook the right amount of food for your sales.
KL Role #1
Color - Mix of green and purple with deep brown from caramelization
Appearance - 1/4" strips of varying lengths
Flavor&Aroma - Nutty and savory with hint of oregano
Texture - Crisp with slight crunch, not raw or soggy
What is Fajitas?
One-inch-thick steaks marinated in lime juice and seasonings, grilled, and then cut into thin strips.
What is Carne Asada?
Started the first restaurant as a way to fund his dream of opening a fine-dining restaurant.
Who is Steve Ells?
The 5 pillars of Throughput.
What is ELMAD?
The Line is the Moment of Truth, Teach and Taste Chipotle, Authenticity lives here, The Movement is real.
What are our Values?
Color - White with bright green cilantro
Appearance - Whole pieces of grain with fresh, not wilted cilantro
Flavor - Clean with hints of cilantro, citrus, and salt
Texture - Light, fluffy and tender, not sticky, chewy or crunchy
What is White Rice?
Made with a blend of pork and white-meat chicken seasoned with paprika, toasted cumin, and chipotle peppers, then seared on a hot grill. Also presented as a vegan option made from freshly grown peas, seasoned with chipotle peppers, ripe tomato paste, crushed garlic, Spanish smoked paprika, and extra virgin olive oil.
What is Chorizo?
This city hosted its first restaurant on July 13, 1993.
What is Denver?
Believe, Listen, Apologize, Solve it, and Thank them.
What is Make It Right?
The time we spend with a new hire is to review the history of chipotle, our core values, and our policies, and take a tour of the restaurant.
What is Orientation?
Color - Light brown with visible seasonings and caramel sear
Appearance - 1/4" strands of varying lengths
Flavor/Aroma - Hints of pepper, juniper berries, thyme and mild spice
Texture - Slightly firm and moist
What is Carnitas?
Hand-chopped chicken thighs brought to life with a bright marinade, season with fresh squeezed lime, and cilantro.
What is Pollo Asado
In 2001, an event was created where guests would come dressed in costumes and pay $3 for a burrito.
What is Boorito?
Be and Look Your Best, Be Guest Obsessed, Surprise and Delight, and Make it Right.
What are the Four Cornerstones of Hospitality?
What is The Selection Process?
Color - Red with bright green from cilantro and jalps and purple from red onions
Appearance - Balanced mix of firm but ripe ingredients with no visible pooling liquid
Flavor&Aroma - Fresh and slightly tangy with hints of citrus and mild head
Texture - Clean and crisp with slight crunch
What is Fresh Tomato Salsa?
An alternative base to our entrees, grilled and seasoned with cilantro and lime.
What is Cauliflower rice?
These 3 new restaurant concepts featuring pizza, burgers, and Asian cuisines were a growth experiment for chipotle.
What are Pizzeria Locale, Tasty Made, and Shophouse?
Our best way to achieve an excellent guest experience.
Make sure each team member is taught the same standard. Follow the training steps of introduce shadow, perform, and validate
What is Use the training materials to ensure consistency?
Color - Creamy white
Appearance - Light, fluffy and long strands with no clumps
Flavor&Aroma - Slightly sharp, nutty, and buttery
Texture - Semi-soft and smooth
What is Cheese?
Seasoned with a powerful marinade of Chipotle's signature adobo, seared morita peppers, and ground achiote with a splash of pineapple then hand-chopped into tender, juicy bites and finished with a touch of fresh lime and freshly chopped cilantro.
What is Chicken al Pastor?
They are the 13 characteristics we used to determine the hiring and development of future employees.
What are conscientious, respectful, hospitable, high energy, infectiously enthusiastic, happy, presentable, smart, polite, motivated, ambitious, curious, and honest?
They are the Food Safety Seven.
What is Work Healthy, Work Clean, Keep Produce Safe, Cook it, Keep it Hot Keep it Cold, Maintain sanitary Conditions, Ask for Help?