What is the largest department in Chipots City Hospital?
Maternity services
Who is the Managing Director of Chipots City Hospital Radio?
Xan Rodrig
What is Laurent's dream job?
Having his own show on national radio
Identify two different examples of Anny’s people skills.
Positive comments about meeting patients, Volunteered at the old hospital
What is the main goal of having no 'dead air' in broadcasting?
To maintain professional-standard broadcasting
What is the second largest department in Chipots City Hospital?
Medical care for the elderly
What is one of the worst mistakes to make in broadcasting according to the material?
Dead air
Laurent’s calm, controlled delivery is contrasted with this negative descriptor of his speaking style in the extract.
What is monotonous?
What is the main challenge for Anny in arriving on time for her show?
Traffic jams during the evening
What is one of the key skills required for presenters at CCHR?
Excellent communication skills
What is the main benefit of hospital radio for patients?
Improves their mood and helps their recovery
What is the top priority time slot for the radio station?
Weekday evening slot of 19:00 to 21:00
Using the additional information, what practical advantage does Laurent have over Anny in terms of suitability for the evening show role at Chipots City Hospital Radio?
#8 Laurent lives in the city centre, within walking distance of the hospital.
What is the broadcasting error Anny accidentally causes?
Dead air
What is the purpose of presenters arriving an hour before their show starts?
To go around the wards talking to patients and staff and noting their requests
What percentage of patients preferred classical music according to Xan’s questionnaire?
43%
What is one key to professional-standard broadcasting mentioned in the material?
No 'dead air'
What is the main reason Laurent was sacked from Chipots University Student Radio?
Changing the programme content without permission
Explain four disadvantages if Xan were to choose Anny as the presenter. Do not refer to Laurent.
Issues with 'dead air', Did not reference the station name, Flustered after mistakes, Loud music might shock patients, Mistakes in cueing up music, Forgot to name check tracks, Repetitive language, Potential difficulty arriving on time
What is the benefit of broadcasting CCHR shows over the internet?
Everyone in the hospital and any interested member of the public can listen using an internet-enabled device
Explain why the results of Xan’s questionnaire might not be as informative about the hospital listeners as he would have hoped.
Dependent on busy ward staff, Only received some questionnaires back, Results not comprehensive
What is the main goal of Xan for the weekday evening slot?
To have the widest audience appeal possible
Considering only the disadvantages, explain why Xan would be less likely to choose Laurent as the presenter. Do not refer to Anny.
Monotonous voice, Formal language, Focus on classical music, Potentially boastful, Self-obsessed, Lacks people skills, Little loyalty, History of not following instructions
In your opinion, explain one disadvantage of an organisation in which everyone is a volunteer. Do not repeat any information from the material for Section A.
No legally binding contract, Volunteers can leave on a whim, Volunteers might not take job seriously
What is one reason why many professional broadcasters started their careers by volunteering to host a hospital radio show?
To gain experience and exposure