Santa is Coming
no longer here but prefer there
What is a Site change ?
equal to confirmation
What is Approval number ?
alternative to NPI
What is TIN ?
3+ New cases
What is MCQ / Multi Case Queue ?
HP only
What is RE-Export ?
at the end of every call
What is a Survey ?
verbiage to all
What is the A script ?
2-15 days
What is TAT Turnaround Time ?
p2p or post decisions
What is PSU / Physician Support Unit ?
give to me again
What is RE-Send ?
pre-set and guidance
What is Scripting ?
a little bit of both
What is Z status or Partial Denial/Approval ?
Medicare Dismissal
What is the T status?
accepts new or additional info
What is CR / Clinical Review ?
start over or change my answer
What is Rework the Pathway ?
Handles Lab, Med Onc, Radiation Therapy and Sleep
What is the SPQ (Specialty Precision Queue) Team
beginning and end
What is Validity Dates ?
Physical, Occupational, Speech family
What is a Therapy Case ?
a little more help
What is SME / Subject Matter Expert ?
already done
What is Retro ?
Awaiting Specialist Decision
What is the S Stage ?
bad news information
What is denial rationale ?
a place where answers may be found
What is Troubleshooting Guide ?
keeper of secure area
What is IT / Tech Support ?
next steps
What is Reconsideration ?