Chudly Basic's
How do you get to the recent accounts you reviewed?
The Avatar
How do we send a customer information on their system?
System Information
How do we send the alarm monitoring certificate(COI) to customer?
Select Alarm monitoring certificate
What's the best way to search for a customer's account?
Address(street number and zip code) or Account number
How can we verify a customer's system?
Select Verify System
Can We send CR2032 batteries to customers?
No. We can only send tootsie Roll batteries
Where do we look to verify a customer's name?
Customer Details
Where do you go to change customer's permit info?
Permits
What comes in the DIY Contact repair kit?
Cleaning swabs
Tape Strips
2 magnets
Glue and Screws
Instructions
How do we impersonate a customer?
Select Other
Where can we see if a customers system is in alarm?
Under Alerts
How many different addresses can we send signs and decals to?
1. Only the address on file
Where do you find how long a customer's been with ADT?
Tenure
Is Chudly activity real time information?
No. You have to refresh the activity
How can we send the customer their PIC?
By snail mail