Care Team
Waymark's Care Team includes these four roles.
What are a CHW, CC, Therapist, and Pharmacist?
This app is used to communicate with peers and leaders on schedules, meetings, and for socializing.
What is slack?
This is the deliberate organization of patient care activities between two or more participants (including the patient).
What is Care Coordination?
The first contact and principal point of continuing care for patients.
What is primary care?
When you chest hurts or one or both arms, your back, shoulders, neck, or jaw hurts.
What are symptoms of a heart attack?
This member counsels patients on issues such as not understanding their medication side effects.
Who is the pharmacist?
What is an incident report?
You can elect these on a case by case basis if you feel unsafe or want extra community support.
What are safety partners?
Where you would referrer a patient who is experiencing severe shortness of breath.
What is the Emergency Department?
The durable medical equipment you want to ensure your patient has if they're living with heart failure
What is a scale?
This member is the primary point of contact with our PCPs.
Who is the care coordinator?
You complete these on your pixel phone whenever you complete any visits in the community.
What is a safety check-in?
These "4 Rs" are used to summarize trauma informed care.
What are
Realize
Recognize
Respond
Resist Re-traumatization
In the hospital setting, they work directly with patient individually, but typically handles multiple cases at a time.
What is a RN?
The two diseases that combine to cause COPD.
What are Emphysema and Chronic Bronchitis?
This member screens all new patients for medication optimization switches.
Who is the pharmacy tech?
The five stages (or buckets) that a patient moves through at Waymark.
Target
Outreach
Consent
Active Care
Graduation & Offboarding
This is the ability to experience another person’s feelings; “to walk in another’s shoes”
What is empathy?
Where people can access primary care in the community.
What are
Private clinics
Hospital affiliated clinics
City health centers
Veterans Affairs Hospitals?
This low sodium diet is recommended to people with hypertension.
What is the DASH diet?
This member is responsible for creating action plans with patients.
Who is the community health worker?
These five tiers of support dictate how often you will see patients.
What are maximum support, high support, moderate support, maintenance, and pre-graduation?
Open Questions
Affirmations
Reflections
Summaries
Who is the patient's therapist?
These are the leading risk factors for patients with diabetes.
What are neuropathy and dialysis?