General
Services
SOMOS List
R.A.I.N. Policies & Procedures
100

The year R.A.I.N. was founded

What is 1964?

100

The names of the two people who we contact for R.A.I.N. transportation services

Who is Stephanie Alcantara and Daphne Melendez 

100

The amount of members we all have (except Julie and Nieve) on our lists to complete

426

100

What is the call out procedure?

"If any member of the staff anticipates that he or she will not be able to report to work at their scheduled starting time, it is the responsibility of the staff member to notify the program supervisor at least 30 minutes prior to the scheduled starting time. It is normally expected that 60 minutes notice will be provided in such circumstances as a major transit disruption, weather emergencies, home emergencies, childcare related situations, or other situations in which it could be reasonably expected that the staff member would have advanced notice for a delay"

200

The meaning of the acronym R.A.I.N.

What is Regional Aid Interim Needs?

200

The three main types of referrals we offer to members

What is transportation, nutrition and housing?

200

The step you take when a member declines services

Ask them if they have any friends and or family members who have Medicaid and are in need of our services and if there is anything else we can help with.

200

If you're working an event and it ends at 3, what do you?

Call your supervisor and make sure you can go home from the event.

300

Besides the Bronx, where is the only other R.A.I.N. Senior Center located

What is Manhattan (Inwood)

300

Who do we contact for home care services?

Janet Ruiz (executive director for home care services) or Tamara Burgos (intake marketer for home attendant services)

300

By what date should we have 75% of the list done?

April 8th, 2026.

300

How many minutes do we have to clock in before our scheduled shift?

10 minutes.

400

The full name of the founder of R.A.I.N.

Who is Beatrice Castiglia-Catullo

400

A few vouchers offered in NYC for the homeless and low income families in need (there are more)

CityFHEPS,A&B, Section 8, Supportive housing, NoVA

400

What goes in the ineligible column?

People who live outside of the Bronx, have no Medicaid, live in a shelter and MAP

400

After how many days is it required to submit documentation after being out sick?

What is three days

500

What is R.A.I.N.'s mission statement?

"To enhance the well-being and quality of life for those in need of help by meeting the interim needs of people of all ages." 

500

Which school is affiliated with R.A.I.N. that has a volunteer program (which program (BONUS)+5) at different senior centers?

Mercy University (my alma mater) / Nursing program

500

*BONUS* The name of the director of SOMOS

Who is Ramon Tallaji, MD

500

What are CHW's required to sign every time they are at their site?

The SOMOS Social Care Network Community Health Worker Program binder.

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