CHW Roles & Professionalism
Communication & MI
Ethics, Boundaries & Safety
Chronic Disease, Mental Health & Reentry
Community Resources & Outreach
100

The CHW model emphasizes this type of care that centers the client’s voice and priorities.
 

 What is client‑centered care?

100

 A question that cannot be answered with yes/no.
 

What is an open‑ended question?

100

Sharing only the minimum necessary information is part of this law.

What is HIPAA?

100

A long‑term condition that can be managed but not cured.

What is a chronic disease?

100

A program that provides food benefits to eligible families.
 

What is SNAP?

200

This CHW role involves connecting clients to programs, services, and supports.

What is resource navigation?

200

Repeating or paraphrasing what a client says to show understanding.
 

What is reflection?

200

When a CHW’s personal feelings interfere with professional judgment.
 

What is a boundary crossing?

200

A CHW supports mental health by recognizing signs and connecting clients to this type of care.
 

What is behavioral health support?

200

A community location where multiple services are available in one place.
 

What is a one‑stop resource center?

300

A CHW builds trust by practicing this core value that acknowledges power differences and lived experience.

What is cultural humility?

300

A statement that acknowledges a client’s strengths or efforts.
 

What is an affirmation?

300

A CHW must report harm or danger under this requirement.
 

What is mandatory reporting?

300

Returning citizens often face this major barrier when seeking employment.
 

What is stigma related to criminal records?

300

This approach involves walking through a neighborhood to observe assets and hazards.
 

What is a community walkthrough?

400

This CHW responsibility involves helping clients identify strengths, needs, and goals.
 

What is assessment?

400

This MI tool helps clients explore the pros and cons of change.
 

What is decisional balance?

400

During outreach, CHWs should always begin with this step to stay safe.
 

What is a safety scan?

400

A health risk that increases immediately after release from incarceration.
 

What is medication interruption?

400

A resource that supports pregnant people and young children with nutrition.
 

What is WIC?

500

This principle requires CHWs to maintain reliability, follow through, and model ethical behavior.
 

What is professional integrity?

500

The MI spirit includes partnership, acceptance, compassion, and this final element.
 

What is evocation?

500

Accepting gifts from clients can violate this ethical principle.
 

What is avoiding conflicts of interest?

500

CHWs help reduce recidivism by providing advocacy, navigation, and this type of support.
 

What is reentry support?

500

This model emphasizes residents leading local change efforts.

What is the community empowerment model?

M
e
n
u