Trauma Informed Care
What are ACEs and why are they important?
Adverse Childhood Experiences are important because they are prevalent and have long term health consequences resulting in early death.
What is cultural competence?
The ability to deliver services in a manner that meets the social, cultural, and linguistic needs of the priority population.
What is the difference between standard and enhanced services?
Enhanced members meet specific criteria such as social risk factors, complex clinical needs, or high healthcare utilization
Who is the frontline of public health?
CHWs (you)
Define Motivational Interviewing.
Motivational interviewing is a collaborative, goal-oriented style of communication with particular attention to the language of change
What happens to the frontal cortex when the amygdala is over-activated?
It "flips" preventing the ability to reason effectively until the response is over.
What are some of the common biases in community work? Name at least 2.
Cultural Superiority
Language Assumptions
Poverty Stereotypes
Generational Gaps
How often do you can you do the HRSN screener for a client?
What are the social determinants of health
The conditions in which people are born, grow, work, live, worship, and age
What is the difference between sustain vs change language? Give an example of each.
Change talk is talk that indicates the member is ready to change vs sustain talk indicating reasons why the member wants to continue with the behavior.
I want to work out more
I can't work out without a gym membership
Name the 3 commitments of trauma informed care.
Growth & Change
Democracy
Open Communication
Name 3 of the 4 components of cultural competence.
Cultural Awareness
Cultural Knowledge
Cross-Cultural Skills
Cultural Encounters
How many choices do you need to give a client when referring them to a CBO? How many do you have to document?
3
Name 2 outreach techniques
Direct Services
Flyering / Tabling
Fundraisers
Social Media
Forming partnerships
Workshops
What does OARS stand for?
Open Questions
Affirmations
Reflections
Summarizing
Name 4 of the 5 core principles of trauma informed care.
Safety
Empowerment and Choice
Peer Support and Collaboration
Trustworthiness & Transparency
Cultural Sensitivity
What are the key strategies to practice cultural competence?
Hint: There are 5
Self-awareness
Active Listening
Adapt Communication
Build Relationships
Ask, don't assume
What is the maximum amount of units you can get per month for care management?
20 units of 15 minutes or 5 hours
What is one technique you can use to practice outreach efficiency?
Planning visits in geographic clusters.
Preparing visit materials in advance.
What does PACE stand for?
Partnership
Acceptance
Compassion
Evocation
Define "Trauma"
Trauma is defined as the result of an event, series of events, or set of circumstances that a person experiences as physically or emotionally harmful or life-threatening. Critically, it is not the event itself that defines trauma, but the individual's subjective experience and the lasting adverse effects it has on their functioning and well-being
Define Cultural Humility.
Lifelong, active commitment to self-reflection and self-critique to understand how one's own background and biases impact interactions with others.
What is the target timeframe for linkage to community resources?
30 days (or whatever your organizational target is if that is sooner)
How is advocacy related to outreach?
Health education through distributing materials or conducting workshops works as both advocacy and outreach.
What are the six stages of change?
Precontemplation
Contemplation
Preparation
Action
Maintenance
Relapse