In this model, CHWs are members of the target population, sharing social, cultural, and economic characteristics.
Lay health worker model
CHWs must be good______ in order to learn about client's experiences, behaviors, strengths and needs to provide the best information, resources, and referrals.
Communication Skills
Serving as a cultural broker between clients and Mercy Hospital or community services.
Cultural mediation between communities and the health and social services systems.
This theory provides a framework for understanding how people may change behavior. It is widely used and describes behavior change as a process that usually involves many steps rather than a single event. What stage of change is this?
The Stages of Change Theory(Transtheoretical Model)
____ is about doing what is morally right.
Ethics
Delivering education about health promotion and disease prevention to target populations in the community is the primary responsibility in this model.
Health Educator Model
Due to the complexity of health care and social service systems CHWs must have _____ skills to help clients access available services.
Service Coordination
Conducting a health screening or monitoring a client's blood pressure.
Providing direct services and referrals.
The individual is not thinking about the health risks of their current behaviors and is not planning to change within the next six months. What stage of change is this?
Precontemplation
The obligation to provide clients with the information they need in order to make a sound decision about whether or not to participate in a program, service or research study is_____.
Informed consent
Conducting home visits, attending events, and promoting services are duties primarily found in this model.
Outreach and Enrollment Model
With many details to keep track of and document, this skill comes in handy for the CHW.
Organizational skills
Helping clients set health-related goals and providing support through informal guidance and discussions.
Informal counseling and social support.
Motivational Interviewing
If my client ask me for some money and I'm unsure of what to do regarding this ethical dilemma, this framework comes in handy.
Framework for Ethical Decision Making
Integrating as part of the medical team; conducting health screenings and collaborating with licensed professionals are a part of this model.
Care Delivery Team Model
CHWs want to have positive relationships with clients and providers. This includes the ability to provide and receive constructive feedback and to resolve conflict.
Interpersonal skills
Speaking out with and on behalf of clients and communities.
Advocating for individual and community needs.
How is your mood?; I respect how open you are thing about what you might want to change; clarifying what clients say; and summarizing are all part of using ______.
OARS (or open-ended questions; affirmations; reflective listening, and summarizing)
Limitations or ethical guidelines that define professional working relationships are called this.
Professional boundaries
Helping individuals with complex health conditions, learn about the complex healthcare system and gain access to the services needed is the primary responsibility of this model.
Care Coordinator/Navigator Model
Understanding health issues- such as diabetes or domestic violence is a part of which core competency?
Knowledge Base(about community, health issues, and available services)
Providing health information in ways that the community will understand and accept.
Providing culturally appropriate health education.
The individual has committed to the change long term and has maintained this change for more than 6 months.
Maintenance
This is a concept commonly used in most professions- including the health care and mental health fields--to determine which skills and services workers are competent and authorized to perform on the job, and which lie outside their expertise.
Scope of Practice