Shipping
What competitor do you have to utilize a 3rd party to integrate to NetSuite?
ShipStation
The most important selection criteria Rachel hears in win/loss interviews.
Native Integration
3
RFS customer Feetures cut their picking travel time in HALF by using what? How is this a competitive differentiator?
TRUE OR FALSE: International shipping is supported with NetSuite's Ship Central.
False. Has been noted as on the roadmap, but not in its current iteration.
What should you be addressing early on when going against a competitor like HighJump, ShipHawk WMS, Deposco, etc.? Why get ahead of this?
Performance!
This will be one of the first landmines they place, as their speed/performance will be a selling point for separate database vendor
TRUE OR FALSE: NetSuite does not have to co-term NS WMS with ERP.
NS will not extend the term length or hold pricing past the co-termed segment of ERP agreement.
TRUE OR FALSE: You only have to pay for BlendERP to utilize their Bartender integration.
FALSE
What is one item PaceJet noted on their 23.1 release statement?
Go look at Slack or Crayon :)
RFS Customer: Smaller but healthy company, looking for cost savings and thinking to switch to Snapfulfil. They have plans to open up two additional warehouses next year.
What to know, and How to position?
Snapfulfil allows monthly payments and leases hardware.
BUT, they charge by location! Growth will end up costing.
+ DAILY DOUBLE!!
"What's the difference between you and NS WMS?"
:)
Who is SummitIT's biggest direct competition, and when did they join the market?
BlendERP's Bartender integration; 2021
Current RFS Customer: We are using native NetSuite (or some other Freeware) right now for our shipping. Why would we switch to something that is so much more expensive?
Accuracy and Security
Time Savings = Money Savings
We already use ShipHawk for shipping, we would like to have it all under one roof if we're going to have to have a separate vendor from NS.
Hybrid vs. Native
lack of ERP expertise
What else?
On a demo, demonstrating Pick Manager. Need to explain how RF-SMART is different from NS WMS in Picking (NN)
OR: your customer is currently using Pick Manager, but renewal is coming up and they are considering NS WMS. (Install)
Bin vs. Location
Task Optimization
Mix and Match pick logic (FIFO, best bin, preferred bin)
"We can get a good deal on hardware somewhere else"
Platinum partnerships with Zebra & Honeywell allow us to get discounted rates. Also, our hardware professional services offers full support, deployment, maintenance and implementation of devices.