General CI
The main purpose of Continuous Improvement (CI) is to:
A. Reduce headcount
B. Improve processes consistently over time
C. Increase product prices
D. Replace managers
B. Improve processes consistently over time
Which of the following is a root‑cause analysis tool?
A. Gantt chart
B. 5 Whys
C. SIPOC
D. Scorecard
B. 5 Whys
Which of the following is not one of the 5S steps?
A. Sort
B. Sustain
C. Standardize
D. Supervise
D. Supervise
The PDCA cycle ends with which step?
A. Check
B. Plan
C. Analyze
D. Act
D. Act
What does Lean primarily focus on?
A. Improving employee vacation time
B. Reducing waste and increasing value
C. Creating financial forecasts
D. Designing new products
B. Reducing waste and increasing value
"Muda" in Lean refers to:
A. Manager performance
B. Waste
C. Profitability
D. Inventory optimization
B. Waste
Kanban boards are tools used to:
A. Track financial metrics
B. Visualize work in progress
C. Approve expenses
D. Train new employees
B. Visualize work in progress
In Six Sigma, which step comes right after Measure?
A. Analyze
B. Control
C. Improve
D. Define
A. Analyze
Which term describes small, incremental process improvements?
A. Kaizen
B. Kanban
C. Jidoka
D. Heijunka
A. Kaizen
What is the primary goal of a Kaizen event?
A. Hire new employees
B. Solve a problem quickly with cross‑functional teams
C. Train new managers
D. Conduct safety audits
B. Solve a problem quickly with cross‑functional teams
In Lean, "Gemba" refers to:
A. The engineering team
B. The actual place where work happens
C. A financial model
D. A forecasting tool
B. The actual place where work happens
The purpose of a Control Chart is to:
A. Organize workplace tools
B. Track process variation over time
C. Recruit new employees
D. Compare suppliers
B. Track process variation over time
A Value Stream Map (VSM) helps teams:
A. Track employee performance
B. Visualize process flow and identify waste
C. Design new products
D. Calculate taxes
B. Visualize process flow and identify waste
Six Sigma targets how many defects per million opportunities (DPMO)?
A. 10,000
B. 1,000
C. 3.4
D. 340
C. 3.4
A Pareto chart uses which principle?
A. 5S rules
B. 80/20 rule
C. PDCA cycle
D. FIFO method
B. 80/20 rule