Canadian Culture
Cultural Competence
Banking 101
Consumer Protection
Fun facts!
100

What is the capital of Canada?

Ottawa

100

Which Latin word was Culture derived from?

Cultura

100

This is s an electronic transfer of funds deposited directly into your bank account at regular intervals

Direct deposit

100

This term refers to ensuring the security and confidentiality of customer information while maintaining compliance with relevant regulations and industry standards

Consumer protection / Data privacy

100

This term refers to being flexible and adaptable in your interactions, recognizing and accommodating cultural differences

Adaptability

200

How many time zones does Canada have

6

200

Which cultural competence element focuses on empathy and cultural curiosity?

Attitude

200

This is a type of loan used to purchase or maintain a home, plot of land, or other type of real estate

Mortgage

200

When dealing with data protection, provide at least one information which you cannot give to a customer

Full card numbers and CVV codes, 2FA codes, passwords

200

This symbol represents French heritage and cultural identity in Quebec

Fleu-de-lis

300

What is Canada's national sport?

Lacrosse

300

This term refers to the ability to understand, appreciate, and interact effectively with people from diverse cultures, beliefs, and backgrounds

Cultural competence

300

This term is refers to grading system that reflects your financial responsibility

Credit score

300

These may include personal details such as full name, date of birth, address, account number, and other identifying information

Account verification

300

Which Canadian province does not observe DST?

Saskatchewan

400

What Canadian holiday celebrates the anniversary of the Confederation of Canada in 1867?

Canada day (July 1)

400

This activity or exercises aims to help you become more aware of your thoughts and reactions to cultural differences

Mindfulness exercises

400

Usually used for direct deposit, this term refers to a number that directs transactions to the right bank branch

Routing number

400

What does GDPR stand for?

General Data Protection Regulation

400

This famous natural landmark spans more than 3 waterfalls!

Niagra falls

500

This Canadian favorite is a dish made of french fries and cheese curds topped with a brown gravy

Poutine

500

What Maya Angelou quote aptly summarizes cultural competence?

There is beauty and strength in diversity

500

This term refers to a set of institutions, such as banks, insurance companies, and stock exchanges, that permit the exchange of funds

Financial institution

500

What are the 3 main elements in our role for data protection?

Process compliance, Critical Thinking, Facts-based decisions

500

This holiday signals the unofficial start of summer with fireworks, parades, and outdoor activities

Victoria day

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