What is the capital of Canada?
Ottawa
Which Latin word was Culture derived from?
Cultura
This is s an electronic transfer of funds deposited directly into your bank account at regular intervals
Direct deposit
This term refers to ensuring the security and confidentiality of customer information while maintaining compliance with relevant regulations and industry standards
Consumer protection / Data privacy
This term refers to being flexible and adaptable in your interactions, recognizing and accommodating cultural differences
Adaptability
How many time zones does Canada have
6
Which cultural competence element focuses on empathy and cultural curiosity?
Attitude
This is a type of loan used to purchase or maintain a home, plot of land, or other type of real estate
Mortgage
When dealing with data protection, provide at least one information which you cannot give to a customer
Full card numbers and CVV codes, 2FA codes, passwords
This symbol represents French heritage and cultural identity in Quebec
Fleu-de-lis
What is Canada's national sport?
Lacrosse
This term refers to the ability to understand, appreciate, and interact effectively with people from diverse cultures, beliefs, and backgrounds
Cultural competence
This term is refers to grading system that reflects your financial responsibility
Credit score
These may include personal details such as full name, date of birth, address, account number, and other identifying information
Account verification
Which Canadian province does not observe DST?
Saskatchewan
What Canadian holiday celebrates the anniversary of the Confederation of Canada in 1867?
Canada day (July 1)
This activity or exercises aims to help you become more aware of your thoughts and reactions to cultural differences
Mindfulness exercises
Usually used for direct deposit, this term refers to a number that directs transactions to the right bank branch
Routing number
What does GDPR stand for?
General Data Protection Regulation
This famous natural landmark spans more than 3 waterfalls!
Niagra falls
This Canadian favorite is a dish made of french fries and cheese curds topped with a brown gravy
Poutine
What Maya Angelou quote aptly summarizes cultural competence?
There is beauty and strength in diversity
This term refers to a set of institutions, such as banks, insurance companies, and stock exchanges, that permit the exchange of funds
Financial institution
What are the 3 main elements in our role for data protection?
Process compliance, Critical Thinking, Facts-based decisions
This holiday signals the unofficial start of summer with fireworks, parades, and outdoor activities
Victoria day