Nursing
Human Resources
Facility
Culture
Dietary
100

What are the 3 D's?

What is Dementia, Delirium, and Depression


100

When is the appropriate time to be on your cell phone? 

What is on break and lunches

NOT IN RESIDENT ROOMS OR WALKING THE HALLWAYS

100

Who can answer a call light

What is EVERYONE

100

What does ABK stand for?

What is ALWAYS BE KIND

100

Before entering kitchen- what is required to be put on

What is Hair Net and Beard Guard

200

How do you properly document shower refusals

CNA notify nurse, Nurse try to convince resident, Call RP and DOCUMENT   

200

What is appropriate time length for your lunches? 

What is 30 minutes 

TAKE LUNCHES EVERYDAY :)

200

Who is allowed at nurses station

NURSES

CNAs should be assisting residents on their unit 

Documentation is done on unit as well

200

What is our 4 Service Values

What is ABK, Generosity, Compliance, Growth

200

What are the different diet types

What is Regular, Mechanical, and Puree

300
Who is the abuse and neglect cooridnator

Who is Administrator 

300

How do you appropriately call into work 

What is 2 hours prior to your shift starting CALL NOT TEXT and provide proper documentation

300

Where should oxygen e-tanks be stored?

What is in the rack in the oxygen room

NOT IN RESIDENT ROOMS, THERAPY GYM, OFFICES

300

What does ABK mean to you?

Treating all with kindness and respect and working as a TEAM

300

Who is required to be in dining room with residents are eating

what is a nurse and ALL assigned CNAs

400

How does the facility generate money?

What is admissions


in 2024 we had 359 total admissions but 355 discharges 

400

Proper way to turn in PTO requests?

What is fill our PTO form 30 days prior to requested dates and turn into supervisor for approval
400

Proper chain of command

What is 

CNA-Nurse-Nurse manager/ department heads- DON-Administrator


400

What is GROWTH #4 value

What is I will work to be 1% better every day

400

How do you find if a resident is on a thickened liquid

What is binder in kitchen, special instructions in PCC and KARDEX

500

When you identify a wound during skin checks- what steps do you take?

What is fill out risk management, put order in for treatment nurse to eval and treat, standing wound care orders

500

What is proper attire for work?

What is scrubs and scrub top, no open toed shoes, no slippers. Be professional in appearance and hygiene 

500

What do you do if a resident room doesn't have a cable box or remote?

What is DONT GO STEAL FROM ANOTHER ROOM OR TAKE BATTERIES OUT OF REMOTES

Notify Phil, Neil or Taylor

500

What value does the below value represent "It is the responsibility of each team member to create a work environment of teamwork and lateral service so that the needs of our residents and each other are met"

What is GENEROSITY #5

500

How do you communicate with dietary staff about patients dietary needs?

what is input into PCC and print order for communication 

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