Redemption
Performance
Transfer
It Can Be Anything
Call Script
100

What is an Share repurchase program? 

Share repurchase program is a request by investors to have the investment company purchase back their shares 

100

What is a proxy vote? 

A proxy statement is a document containing the information the Securities and Exchange Commission (SEC) requires companies to provide to shareholders so they can make informed decisions about matters that will be brought up at an annual or special stockholder meeting

100

In order to transfer a caller back into CIM main service line you must 

Warm transfer to 866-907-2653

100

What is a processing freeze? 

A processing freeze is where accounts are frozen from updates such as transfer, maintenance and redeeming prior to an event taking place 

100

Caller wants to participate in DRP for INAV ?

At this time INAV’s distribution reinvestment plan (“DRIP”) and share redemption plan (“SRP”) have been suspended during the pendency of the merger

200

When was the share repurchase for CIM INAV suspended? 

September 30 2021

200

Will I receive my INAV December distribution?

Assuming the INAV/CMFT merger transaction is approved and executed prior to the end of December, INAV shareholders will become CMFT shareholders by the December 31st Record Date, and therefore would be entitled to receive the CMFT distribution for that month. There would be no INAV distribution paid for December since the fund will be closed by the December 31st Record Date. This is only if the merger is approved and executed by end of December.

200

Prior to redeeming due to death an individual account has to transfer to ________?

The account would need to be reregistered into the name of the Estate or beneficiaries singed by the executor of the account. Once in the name of the beneficiary or Estate the account can be redeemed.  To reregister they must have a copy of the death certificate, the letters of testamentary (showing who the executor is) and an original application for transfer.

200

What is a public market listing? 

Publicly-listed companies are companies whose shares are available for trading in public markets

200

What is a secondary market? 

A secondary market is a market where investors purchase securities or assets from other investors, rather than from issuing companies themselves. This is often a discounted agreement. below value of the market price for the shares 

300

What fund can still continue to process while the freeze is on?

CMFT 3772 Autoredeems

300

Why did the board of directors recommend the merger between CIM INAV and CMFT? 

to form a larger more diversified company focused on long term value creation for stockholders

300

Can we accept a faxed copy of the transfer form ? 

No but we will accept copy of a redemption form 

300

Does CMFT have a death put ? 

We do not have a “Death Put;” it is a general redemption upon death and as this is a redemption program so it can be suspended at any time.

300
  • If the caller inquiries about third party tender offers or secondary market transactions what should be said 

This is not an offer from the Company, and Comrit is not affiliated in any way with the Company, its sponsor or CIM Group.  The Company’s Board of Directors (the “Board”) has carefully evaluated the terms of the Offer and has unanimously determined that the Offer is not in the best interests of the Company’s shareholders

400

What does to mean by prorate? 

The number of request for an offer to repurchase shares was oversubscribed or exceeded the funds available for that offer period 

400

What is a yield  and how is it given back to an investor? 

Yield is the income returned on an investment, such as the interest received from holding a security. Investor receive a dividend in cash or stock (reinvestment)

400

When can small estate be used? 

Small estate administration is a simplified court procedure that is an alternative to the longer probate process. It is available when the person who dies did not own that much in assets. There is often a limit to the value of the property, such as $25,000 or $100,000

400

CIM INAV will be merging with ?

CMFT

400

Caller is upset about redemptions for CMFT?

  • Response:  As was explained in the prospectus at the time of your investment and is further set forth in our public filings with the SEC which can be found at www.SEC.gov/EDGAR, the share redemption program is the mechanism by which CMFT can provide liquidity to its shareholders until there is a liquidity event for the fund. We understand your frustration that redemption requests are being prorated at this time, but in an effort to make sure all shareholders are treated equitably, we cannot make exceptions for individual shareholders.
500

What was the pro rata amount for the Q3 srp for CIM INAV? 

There was no Q3 srp for CIM INAV but CMFT had 1% pro rata 

500

What is the path of liquidity after the merger occurs? 

it will position CC CMFT for a public market listing in year 2022

500

Can a trust account account redeem because a trustee passes away? 

No death redemptions available upon the death of a trustee, only the grantor of the trust. Account would only be able to be redeemed according to general redemption policy. The grantor trustee or original trust owner (Tax liable party) must pass away to redeem due to death on a trust, trust must be reregistered to successor trustee.

500

What is the Redemption cost basis default ? 

First in First Out 

500

What do you say when a caller says they were misinformed about liquidity? 

  • We recommend that you visit the SEC’s website to view the public filings and materials related to this fund. If you have questions about how the product was presented to you, we recommend that you speak with the financial advisor or broker/dealer firm that you purchased the shares through.
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