Decision Makers
What is the definition of an Advisor?
Will act as a guide throughout the process, wants the WIN as bad as you.
5 steps of RBS
What is pre-call plan, building rapport, tour, present, close?
What month of the year should we start talking about Winter Jackets to our prospects?
August/September
How many sheets are in a case of Branch & Vine Zfold?
1800 sheets (12 packs of 150 sheets)
What are the 5 steps of WAVE Seeding?
1. Send Hand written note with coffee card, 2. Send Target Box, 3. Hand Deliver Direct Purchase Catalogue & GC, 4. Hand Deliver Logo Mat OR Emblemed Shirt, 5. Call Target for a New Presentation
What is the definition of a Screener?
Judges the program based upon specifications they hope/need to see. Cannot give final approval, but can say NO if they feel the program does not meet specific requirements
What are the sub sections of Building Rapport?
Set the Agenda, Validate BM/BO, Ask Program Specific Questions, Validate DM & Process, Positive/Negative Bias with Cintas & Industry, Cintro
This garment is made of lightweight 7 oz. 88% cotton & 12% high tenacity nylon fabric.
What is the 391 Carhartt FR Coverall.
How many bottles of Z1 Hard Surface Sanitizer do we get per unit?
28
95% (Based on Cleanliness & Image - Dirty Facts)
What is the definition of a Principal?
This is the final approver, and final Decision maker. Can say yes when everyone else is saying no.
What are the subsections of the Probe Cycle
What is FEAPR. Focus, Evidence, Agreement, PONC, Requirment
The Signature Chef Coat is offered in which colors?
White, Black, Blue, Grey
What is the size of our chemical spray bottles in oz?
32 oz
What color microfibers do we offer, and what industries are they used in?
White - Hospitality
Grey - Manufacturing/Automotive
Orange - Healthcare * & Hospitality
Blue - Healthcare * & Hospitality
What is the definition of a Contact?
This DM rates the product on Job Performance.
What are the 3 ways to gain referrals?
Ask, Lead, Carrot
833 Food Processing Shirt is offered in which colors?
White, Light Blue, Grey and Navy
How many sheets per roll for Branch & Vine Toilet Paper?
425 (4" sheet size)
OSV Script
What is, Hi, I'm ___ from Cintas, I was hoping you can help me out. I work with _, ___, and ___ just around the corner. Who would I speak to in regard to your ___?
What are 3 job title examples of a Screener?
Purchaser, Safety Manager, Service Manager/Foreman
What Cintas Uniqueness do we present when the prospect is experiencing rips & tears in Uniforms that are not being resolved with the competitor?
SAMI & PAMI Station (& TruCount)
The Carhartt Shop Tee is made up of what fabric, and offers how many pockets?
100% Cotton, and 1 pocket
What are the names of Disinfectants we offer?
RR1 Heavy Duty Cleaner/Disinfectant, DS1 Neutral Disinfectant Cleaner, Spirit II Disinfectant
What is our Service Guarantee?
Company guarantees to deliver the highest quality textile rental service at all times. Any complaints about the quality of the service which have not been resolved in the normal course of business must be sent by registered letter to company's General Manager. If company then fails to resolve any material complaint in a reasonable period of time, Customer may terminate this agreement provided all rental items are paid for at the then current replacement values OR returned to company in good and useable condition.