Rebuttals
Vehicle Spec.
Process
Finish the Script
MISC.
100

I have bad credit, can you get me approved?

During the big sale we are working with over 30 lenders. These lenders offer programs to help rebuild and re-establish credit. Your presence is the leverage we need to get you the best deal.

100

Which trim level in a CR-V offers leather seating?

EX-L+

100

5 resources to have open at all times...

1. Daily task assignment

2. Individual google doc

3. Email

4. BDCC

5. VIN

*or best answers 

100

In looking for a vehicle are you going to want....

-lighter or darker color

-basic or more equipped

-leather or cloth seats 

100

Steph's favorite type of amusement park ride?

Rollercoaster 

200

Do you have that vehicle in stock?

Here at Ciocca Dealerships, we are one of the largest dealers in the area. We have access to 100s if not 1000s of vehicles, and the good news is you only need one.

200

Toyotas remote start app..

Remote Connect

200

Two end of day tasks..

1. Responses 

2. Update individual logs

200

Thank you for holding! I was able to check and it looks like right now....

We have great availability of that vehicle equipped the way we discussed. When are you more available to come take a look?

200

How many times does Devin check his locked drawer before leaving?

5

300

How much will you give me for my trade-in?

During the Big Sale & Promotion, we are actually looking for vehicles just like yours. I am confident we could offer you above market value. Keep in mind your trade will be worth more today than if you wait.

300

Third row BMW vehicle..

X7

300

What's the doc fee?

$394

300

It should only take me 10-15 minutes, are you calling from your home, work or cell?

And that number is?

And your last name is spelled?

And your first name is?

300

When is Devin's birthday?

03/13

400

What's the best price?

Here at Ciocca Dealerships, price is typically the easiest part of our job, the hard part is finding the right vehicle for you. 

400

Volkswagens all electric vehicle..

ID.4

400

Credit card limit?

$2500

400

I want to give you some important information to write down...

-Your name and number

-Appt date and time 

-Sales manager to ask for 

-Dealership address 

400

How many days has Mikaila missed work?

To many to count


500

What will my payment be?

With the Big Sale & Promotion we've been able to help a lot of people get into a newer vehicle with little to no money down and still have an affordable payment...

500

Mercedes offers what two types of vans?

Metris & Sprinter 

500

5 of the 7 things to bring to your appointment...

1. Drivers License

2. Proof of insurance 

3. Registration 

4. Title of trade 

5. Payoff information 

6. Two most recent paystubs

7. Proof of residency 

500

Now, while I'm checking on this vehicle...

do you specifically have to have this vehicle or would you be open to other options?

500

When Erica lost her wallet, where was it?

In the corner of the room - mikailas desk 

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