The Center that has an integrated testing function.
What is Training Center?
100
Name of the "tools" that integrate WebEx into MS Outlook and other MS Office applications.
What is Productivity Tools?
100
The acronym used for the Asian and Pacific geo-territories.
What is APJC?
100
The key functionalities that comprise Spark services
What are Message, Meeting, and Call?
100
Chuck Robbins & Chris Dedicoat
Who are the CEO and the EVP of Worldwide Sales at Cisco
200
The Center that gives you the ability to track, score, and upload leads to a CRM.
What is Event Center?
200
When the video of the person speaking becomes the primary video feed for the meeting.
What is Active Speaker
200
The full length way to say VoiP
What is Voice Over IP (Internet Protocol)?
200
Name of the Spark Proof of Concept program.
What is Try & Buy?
200
The team that handles inbound inquires from the 1-800 number and the online chat from the WebEx website.
Who is the Hotline/Chat Team?
300
This feature gives the ability to charge money for both live and recorded sessions.
What is e-commerce?
300
The feature of Support Center that allows a support person to remain in contact with customer, even after they restart their computer.
What is Re-boot and Reconnect?
300
The acronym used for State and Local Education
What is SLED?
300
The Spark feature that allows a new team member to be able to see all the previous communication & content that happened before they entered the Spark Space.
What is Persistent Chat?
300
Security, Collaboration, Cloud, and Internet of Everything are examples of Cisco ________.
What is Architectures?
400
The Center that gives you the ability to do a private in-session dry-run
What is Event Center?
400
The Meeting Center feature that allows a person to use a SIP dial from a TelePresence endpoint to call WebEx meeting.
What is CMR or Collaboration Meeting Room?
400
The report that shows all current WebEx customers and their usage.
What is TSP?
400
Being able to take advantage of Spark services while still taking advantage of previous investments in telephony hardware.
What is Hybrid Services?
400
The CSM team that provides queue-based support to WebEx customers who have a small monthly spend.
Who are Universal Agents?
500
The audio feature in Event Center that allows 3000 people to attend an event.
What is Audio Broadcast?
500
Support Center's feature that allows a support session to be routed based on expertise, geography, or product line.
What is WebACD?
500
The full length version of iMYARR
What is Incremental Multi-year Annual Recurring Revenue?
500
How to explain Spark's encryption for messages and content.
What is in transit and at rest OR end-to-end encryption?
500
The percentage of business that flows through Cisco's worldwide partner network.