CTIs
These tickets are cut for items that were received incorrectly or mislabeled by either the vendor or by Amazon.
What is ASIN FLIP
CISS Lead is not required to leave a picklist after ____ amount of shifts site is closed
What is 2
The three pick paths for Conveyance
What is PPCubiscan, PPBinCheckISS1, and PPInboundProblemSolve
True or False; ISS handles Canceled of inaccurate POs
False; After thorough research, receive the inventory. ISS ticketing cannot resolve supply chain discrepancies or correct impacts to ATLAS indicators.
This individual worked for SPS
who is Alex Hudock
This is used to request the FC to look for a shipment that has been delivered according to the Shipment tracking ID, but has yet to be received.
What is WMS (Wheres My Stuff)
What is 30 minutes
The name of the Labor Tracking Portal
What is FCLM
The Program that makes up 40% of Amazon's revenue
What is the FBA Program
The First CISS Program Manager
Who is Russel Crowley
These CTIs require a larger sample size than most tickets
What is Defective ACBC and Expiry ACBC
All prep tickets with over ____ units will require a Sharepoint.
What is 1000
Name of the Cubiscan Request Portal
What is AFT Item Measurement Website
A High Velocity Andon Cord Bin Check has an 8-hour SLA because the “buy box” remains active, which means there is a greater risk of _____
What is shipping a defective unit to a customer
The Year WAVE 1.0 was rolled out
What is 2019
These ticket requests specifically look at a date lot physically on the product for sellable inventory. If it's not correct, the FC will adjust the date lot.
Expiration Date Bin Check
The CALM Codes of ISS
What is ISSBIN, ISSPSHAZ, ICVR, WAVEBIN and Cubiscan
This Tool shows the entire map of the AR floor including stations, pods and Drives
What is Floor Snapshot
Reload the freight onto the same trailer or a trailer from the same carrier. This is a Dock Clerk / Receive team responsibility.
What is Freight for other companies (like Walmart or Target)
These three sites were apart of the CISS Pilot
What is MKE1, CMH1, PDX9
These CTIs are Bin Specific
What is...
Broken Set
Multi-pack
Relo Damage
Wrong Item Bin Check
CCP Expiry
These 8 things are standard equipment required for ISS
What is
The number to the Attendance Hotline
what is 1-800-383-9039
The only thing that can be sent to ISS without a Problem Solve Ticket
What is Cubiscan but only if attached to a workorder
This site that started the Bear Spray Escalation
What is EWR4