Salesforce
Workflow
go/ links
Medicare
Centerwell
100

The original critter on Salesforce

What is a Fox?

100

tells us who from the CIT is taking care of a patient and the program the patient is enrolled in

What is billing alert?

100

provides access to trainings like Ethics and Compliance, Motivational Interviewing, Workplace Violence among others

What is go/lms? Learning Center

100

Provides partial coverage for inpatient hospital stays, skilled nursing facilities, home care and hospice care

What is Part A? Hospital Insurance

100

Bingo, Zumba and even cooking classes are mostly completed here

What is the activity center?

200

name of the four programs a patient can be enrolled on Salesforce

What is Episodic, Inpatient, Longitudinal and Transitional?

200

Physician led meeting in which complex cases are discussed.

What is ITM? Interdisciplinary team meeting

200

helps you find answers to the most requested HR & IT questions and submit digital requests for help

What is go/asc? Associate Resource Center

200

can also provide eyeglasses, hearing aids and wellness services

What is Medicare Advantage? Part C
200

online mail-order pharmacy with 600+ licensed pharmacists available 24/7

What is Centerwell Pharmacy?

300

Salesforce first CIT training took place on this day

What is September 19, 2022?

300

may be informal or curbside when a patient is in the office or has an urgent issue; the referring associate enters the information into ecw as soon as possible 


What is a referral?

300

Encourages you to explore the resources to help develop new skills and grow your capabilities. Includes mentoring and professional development

What is go/develop?  Develop at Humana

300

can be used to shop for both brand-name and generic health and wellness products like vitamins, pain relievers, cold medicine, first aid supplies, and more.

What is the OTC benefit for Medicare?

300

Total of clinics in the Orlando market

What is 18 locations?

400
A trigger that continuously comes up as not completed even though it has been completed more than once

What is Send UTR Letter?

400

Dashboard highlighting TOC and CMP program metrics within the CIT team

What is the CIT Salesforce Dashboard?

400

As our industry has evolved, so has our company, refreshing what reflects who we are today. You can visit the Health First Guide and explore how our values show up in your work every day—in the way we care for our customers and each other.

What is go/value? Health First/Humana Values

400

Medicare covers up to how many days of care in a SNF, in a single benefit period, as long as you stay eligible.

What is 100 days?

400

healthcare delivery framework that incentivizes healthcare providers to focus on the quality of services rendered, as opposed to the quantity

What is Value Based Care?

500

The date that continuously comes up with overdue triggers that are not really triggers 

What is 02/15/2023?

500

Two places admissions and discharges can be found in DataHub

What is the huddle report and the Master Utilization Tracker?

500

alphabetical listing of organization roles which can be used to locate applicable training resources.

What is go/pcou? PCO University

500

October 15 to December 7

What is the Annual Election Period (AEP)?

500

Centerwell Senior Primary Care Segment President

Who is Renee Buckingham?

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