GM Backgrounds
This GM spent over ten years at the brand that they now lead
Who is Ellie Snyder (CGS)?
This brand was the first to partner with Citadel
What is CGS?
This product line represents ~60% of total Citadel revenue
What is Gates?
Citadel's largest, we serve this customer's communities in 4 out of our 5 states
Who is FirstService Residential?
This market that Citadel operates in has won the most championships since 2000 (within football, baseball, hockey, basketball)
What is Los Angeles / SoCal?
Prior to Citadel, you could say this GM was "stuck in a Vortex"
Who is Charles Rhea (AGS)?
This brand is the only Citadel partner that has operations in more than 1 state
What is APS?
This is the largest end-market among Citadel's customers
What is HOA?
We recently partnered with this HOA manager to serve their communities through the Vendor Smart portal
Who is CCMC?
Citadel made its first partnership in this month of this year
When is Feb-24?
Although this GM has held various roles at 5 companies, the brand they lead was also the first company they worked at
Who is Liz Burger (CDS)?
These two brands have grown to each be a combination of 3 businesses within their respective markets
What are WDG and AGS?
5/6 Citadel brands generate RMR revenue; this brand has the highest average RMR billings since partnering with Citadel
What is Orion?
While this collision repair customer has ~300 locations in states that we operate in, they are a customer at only one of our brands
Who is Caliber Collision?
There are over 200 employees across our brands - how many employees are at Citadel (including regionals)?
What is 10?
(Duane, Toby, Ryan, Daniel, Dylan, David L, Lisa, Marcus, David E, Jim S)
This GM has the longest tenure at the helm of any GM, dedicating the last 30+ years to leading their brand
Who is John Leventis (Orion)?
This brand specializes in what goes up and down, not side to side
What is CDS?
Only 2 brands do work within this product line
What is parking?
Although a customer in 4/5 states, this national, multifamily property manager represents less than $200k of total Citadel revenue
Who is Greystar?
This technology enables access to secure rooms/buildings through electromagnetic waves when a card or fob is tapped near a reader
What is RFID?
Prior to defending our customers' properties, this GM defended the USA, spending 10+ years in the Marine Corps
Who is Ron Gunns (APS)?
This Citadel brand is the closest to a national park
What is Automation Pride (Joshua Tree)?
Rounded to the nearest hundred, Citadel has this many active PM agreements across all brands as of Sep-26
What is 1.2k?
This channel represents the largest # of new customers through YTD August
What is Property Mgmt & REIT?
The first automated gate was developed in this decade
What is 1880?