CMS
Renter first and last name, rental agreement number, and citation number
What are the 3 search methods?
This system is used to locate rental agreements and traffic violations
What is OnBase?
Last name and RA number OR first 6/last 4 of credit card number
What is the information needed to find a toll statement?
V301MAINUS - Enterprise Holdings SS V301
What is the merchant used for citation payments?
The four groups used to search in "citation assigned to group"
What are V3, V1, 38, and P1?
Information needed to locate a ticket copy
What is the citation number?
This group manages their own program
What is GP15?
When a toll balance is owed in this system rather than to Enterprise, payments must be made directly through it
TollPass Go (TPG)
EHI responsibility, we paid the issuing agency and now pursuing the renter for reimbursement
What is pay and rebill?
Another system used to locate a ticket copy
What is ATS/VMS?
This toll product will cover the cost of the transponder AND tolls
What is TollPass Waiver?
This type of toll payment is taken through the EM portal
What is 1B toll?
A citation coded as "No/Yes" indicates liability has been transferred, and we are only pursuing the renter for this charge
What is the admin fee?
System used to confirm the address the citation was mailed to
What is OnBase?
Before closing a citation that exists only in CMS, you would use this tab after processing the payment
What is the AR Detail tab?