Roles & Titles
A person who manages city operations under the council-manager system.
a city manager
City managers do this to ensure money is spent properly
They oversee expenditures
This quality means being honest and having strong moral principles.
personal integrity
The system where an elected council hires a professional to run the city
the council-manager system
You say this when you want to start a project or discussion.
get the ball rolling
A civil servant who works for the government to implement public policy and ensure efficient administration.
a civil service administrator
One of the main tasks of local officials: making sure public services are run smoothly
managing government operations
Public officials must treat everyone this way: with kindness and fairness
with respect, tolerance, and courtesy
These groups (organisations) are not part of the government but often work with city managers on community projects
nonprofit groups
This phrase means to start working effectively right away
hit the ground running
A professional who helps young people in community programs and social development
a youth worker
City managers must do this to keep buildings and facilities safe for the public
conduct safety inspections
The idea that public resources belong to the people and must be protected.
the stewardship of the state
Independent organizations that research, analyze and propose public policy ideas
think tanks
If a city’s policies are effective and moving forward, it’s this.
They are on the right track
An official responsible for managing public housing programs and tenant services.
a housing manager/officer
A key ethical duty: handling sensitive information properly
maintaining confidentiality
Officials must always do this when giving information - without bias
speak objectively
What do we call a manager who performs a top executive role
CEO or chief executive officer
A key skill for city managers: leading a group of professionals.
to manage a team
Someone who conducts research to inform government decisions on social issues.
a government social research officer
ity managers must do this to build trust and show how decisions are made
ensuring transparency through better reporting
A continuous effort to grow professionally and stay informed
continual process of learning
City managers have this kind of authority—based on expertise, not elections.
independent authority
City managers aim to do this to make public services better and more efficient.
They aim to improve services