COMs
Describe a recall job
What is: If a vendor is called back onto a job within 2 weeks of another callout for the same issue. The vendor is to return to the site at no cost "recall"
The section in portal where vendors can update their ETA
What is "Open Jobs"
How many days of PTO do we receive in a year?
28 days
New requirement for RFM's to begin onboarding process
What is: RFMs must complete vendor onboarding request template
City's birthday
March 28, 2016
Walk us through or perform an "example" of performing an uplift in COMs
Procurement - search job number - right click - click show all procurments - double click job to open job display - click edit - choose apply supplemental - choose status as awaiting supplier - change requested by to the RFM name - add any notes in COMs - choose save - click edit - choose add line - add funds - change awaiting supplier status to completed and click save.
The only team to submit invoices for vendors
What is AP
When does timecards need to be approved each week?
When is: First thing Thursday morning
The inbox we send the C# (once created), the vendor information, and vendor sites and faults covered to during the onboarding process
systemchanges@cfm-us.com; Helpdesk
Who is responsible for Generator job callout, approval, budget?
Who is: Erick Brown and Lawrence Melvin
Who can perform call outs in COMs?
Who is a CSR
The button to advise vendors to click if they wish to not invoice. This button allows the vendor to clean up their orders awaiting invoice tab in portal and cancels out the job.
What is "Invoice not Required".
Amount of hours that can be carried over after 3/31/2020
What is: 40 hours
The inbox we send the W9 and banking information to; requesting a C#
What is: invoices@cfm-us.com; AP team
What is 1M
The section in COMs to review what has occurred during the job (call outs, cancellations, etc)
What is "The events" section
Difference between Vendor Account and Vendor Tech account
What is: Vendor account is for accepting jobs, updating ETA's, and submitting invoice.
Vendor Technician: is for starting and stopping work while onsite
Amount of hours gained each week for PTO
What is: 4.32
What forms are needed for vendor onboarding?
What is: W9, COI, signed Service agreement, and vendor onboarding excel file
City Motto
The only time we perform uplift request
What is with the RFM's approval
The main requirement for a technician to log onto a job site?
What is: The technician must be in a certain radius of the store due to geofence
Times to use paycor during the day
What is:
Clocking in upon arriving to work
Clocking out for lunch
Clocking in from lunch
Clocking out for the day
The COI requirements to onboard a vendor
- 1M General
- 1M Auto
1M Umbrella
1M Workers Comp - or WC Exempt
The best team ever
What is: SUBCONTRACTORS TEAM