The first step in the sales process.
What is Prospecting?
The report emailed to IC's after the FSM has met with the client.
What is an inspection report?
The person that doesn't curse but speaks fluent trucker with a sailor dialect and a construction accent.
Who is Joyce?
A document we recieve that tells us what we are paying for.
What is an invoice?
The event that takes place on or about the 10th of every month.
What is IC pay day?
What is a proposal?
The most critical time for an FSM and NOS to be at an account.
The person that always has something in their tile.
Who is Kathy.
The system that extra charges are entered into.
What is field sales?
The hardest thing for some IC's to understand.
What are our fees?
The last step in the Sales Process.
What is the Sales/Ops Handoff?
The team that has the most contact with IC Crews.
What is Night Operations Support?
The person that sends us a funny email every other Friday.
Who is Tom?
The process that ensures we all get paid correctly and on time.
What is running payroll?
The document given to an IC before starting an account.
What is an Exhibit A?
The tool used to calculate the client price.
What is the Bid Module?
The act of selling additional services by acting as though the client has already decided to buy it.
What is assumptive sales?
The person that walks in and immediately has 15 phone calls, 300 emails, and a billion things to do.
Who is Jimmy?
What sales needs to do before we can bill the client.
What is starting a contract?
The documents that need to be posted in any facility for any chemicals used.
What are SDS sheets?
What the sales team does to understand the Prospect's needs and gather all necessary information to move forward.
What is conducting a building survey?
The regular and routine maintenance of equipment and assets in order to keep them running and prevent costly repairs.
What is an annual maintenance program?
The person that was left off the team list.
Who is Alex
A document that shows the overall buisness finanaces.
What is a profit and loss statement?
What is the 3rd of every month?