Sassy Salesloft
True or False: you can bulk REMOVE prospects from a cadence
True!
How many business days do you need in order to submit a POI and have it ready in the platform?
3 business days
What does Alex Knox do every morning first thing when he wakes up?
Worships a little homemade alter of tonsil stones
Who is our Director of Civic?
C Timmz
What's a good way to get someone to answer their cell phone? (two words, both starting with "D")
Double Dial
True or False: you can bulk ADD prospects to a cadence
True!
What day should you put for when a POI is due?
1. Due 3 days before the meeting
2. Due the day of the meeting
3. Due the day before the meeting
Due the day before the meeting
What does Kyle Pheanis post in the SDR Manager chat every day at 10:45am EST?
"Where Nikita?"
What is our Head of Civic's middle name?
Wolfe
Ian Wolfe Ross
Which 3 numbers should you try for every single prospect to ensure you have the highest chance of connecting and booking?
1. Direct work number / extension
2. Main company number
3. Mobile number
"Log Only"
What format do you select for the AE when submitting a POI?
AE Name + demo
Melissa Litchfield has referred to herself as which Spongebob character in the Civic Stars channel?
Patrick Starr
Who is our Senior VP of Strategy who has still not accepted my connection request on LinkedIn?
Chris Kennedy
What tool can help provide a clearer sound experience for your prospects?
When you call someone, have tried multiple numbers, and want to move on to the next step, how do you log the call? (Three words)
Log and Complete
What should you ALWAYS do before submitting a POI request to support?
Check the Placer platform and see if your location is already there
(it will either be "greyed" out or not searchable if it is not in the platform)
Which former Civic SDR loved to serve "Cease and Desist" letters to naughty prospects
Tom Yeakel
Who is our VP of Sales Operations? (SalesOps manages all things Salesforce)
Caleb Stonehouse
What should you do before you call any prospect who you have just added to a cadence? (has to do with a very popular website, an extension, and validation)
Pull the prospect up on LinkedIn, pop out the ZoomInfo extension, and cross check to make sure you have added all available numbers to call!
After you hit the "S" Salesloft extension in the top right corner of your browser window, and it says "Not ready to accept", what two words do you click on to ensure you are ready to receive calls? (Two words)
Bonus: what do you do with the pop up?
"Open Dialer"
Bonus: minimize it!
When your prospect wants to see a Park, a Downtown Area, or an Event that spans a couple streets, what procedure should you follow to ensure this data is ready in the platform for their demo?
1. Identify the name of the Park/Downtown/Event
2. Identify the address and or border streets
3. Screenshot the area
4. Send the above items to the AE in a Slack DM
Ryan Owens once said: "Legend has it that if you say his name 3x in front of a mirror, he appears and DQ's your demos"
To which AE is he referring to?
Ryan Denisi
Who is our Director of Special Operations?
Jesse Divon
Fun fact:He can read farsi
What should you say if the Gatekeeper says "Oh sorry the prospect is not here right now / in a meeting / out of office?"
Oh ok, will they be back later this afternoon?
Would tomorrow morning at say 9:30 be a better time to call back?
When will they be back in office?
(then mark that on your calendar and call them back at that time)