Everyday Civility
Saying this two-word phrase when someone helps you is a basic form of civility.
What is “thank you”?
Raising your hand before speaking is an example of showing this.
What is respect?
Showing up on time is part of this professional trait.
What is responsibility (or reliability)?
Staying calm during disagreements prevents this emotional reaction.
What is anger (or yelling)?
In Japan, slurping noodles is considered polite because it shows this.
What is enjoyment (or appreciation of the meal)?
Holding this open for the person behind you is a small act of respect.
What is the door?
When classmates disagree, they should focus on the issue, not this.
What is the person?
This short phrase softens requests and makes them polite.
What is “please”?
Saying “I” statements instead of “you” statements helps avoid this.
What is blame?
In France, this phrase is always used when entering a shop.
What is “Bonjour”?
Waiting your turn to speak in a conversation shows this key communication skill.
What is listening?
Borrowing supplies without returning them breaks this civility principle.
What is responsibility?
Giving credit to others for their work is an example of this.
What is acknowledgment (or respect)?
This process of finding a middle ground is key to resolving conflicts.
What is compromise?
In many Middle Eastern cultures, showing this part of your foot is rude.
What is the sole?
This action, often overlooked, is a sign of respect when someone enters the room.
What is greeting them (saying hello)?
Helping a classmate who is new or confused shows this quality.
What is kindness (or empathy)?
Criticizing someone in private instead of public shows this principle.
What is discretion (or professionalism)?
Respectfully listening to the other side is called this.
What is active listening?
In India, the greeting “Namaste” is accompanied by this gesture.
What is placing hands together and bowing?
In some cultures, this gesture of respect replaces a handshake.
What is a bow?
This practice means treating everyone fairly, no matter their background.
What is inclusion?
This term describes a respectful work environment where everyone feels valued.
What is a culture of civility (or inclusivity)?
When two groups work with a neutral third party, this process is happening.
What is mediation?
In some cultures, silence in conversation is not awkward but shows this.
What is respect (or thoughtfulness)?