Inconsistency between the spoken words and the voice intonation and body language of an individual – one of the clues they are being dishonest .
What is leakage?
100
The study of communication via touch.
What is haptics?
100
The majority of law enforcement/citizen contact happens this way.
What is face-to-face?
100
Nouns, pronouns, verbs, adverbs, adjectives, conjunctions, prepositions, and interjections.
What are parts of speech?
100
Who, what, when, where, and how.
What are the 5 W's?
200
Leaving out part of the truth.
What is omission?
200
The study of nonverbal body movements in communication.
What is kinesics?
200
When a person makes a conscious effort to hear not only the words that another person is saying, but the total message.
What is active listening?
200
Used in law enforcement on a regular basis and proper grammar is a vital part of it.
What is written communication?
200
Comprised of a beginning, a middle and an end.
What is the narrative?
300
Making up a false story about something and is the easiest form of dishonesty to detect.
What is fabrication?
300
The study of the spacial distances between individuals in different settings and cultures.
What is proxemics?
300
The ability to "put oneself into another's shoes."
What is empathy?
300
Written to pass on information, not to entertain or impress an audience.
What are reports? (or police reports)
300
Involves using one or more of our five senses to describe something.
What is observation?
400
Refusing to say anything other than denying knowledge of something when the person really does know something
What is denial?
400
Must be observed in context.
What is body language?
400
A tactical language technique that is used to verbally recognize another party and acknowledge a source of conflict without reacting in a negative manner.
What is deflection?
400
Specialized language used by those working in specific fields.
What is jargon?
400
Leave no blanks on the form, instead use this.
What is “unknown” or “not applicable”?
500
Downplaying the truth to hide the truth.
What is minimizing?
500
Includes personal space, touch, voice, objects, and body language.
What is nonverbal communication?
500
Used to vent anger, express negative emotional responses, and to attempt to change another’s behavior.
What is confrontation?
500
Reports provide a clear, chronological description of the “who, what, where, when, and why” of an event, and this can quickly turn that clarity into confusion.