Teams
SMART
Problem Solving
Conflict Resolution and Teams
EXTRA EXTRA!!
100

There are this many kinds of work teams mentioned in the book.

What is three; Work Team, Project Team, Cross Functional Team?

100

SMART stands for this.

What is Specific, Measurable, Achievable, Relevant, and Time-Based?

100

Problem solving is done using this number of steps.

What is seven?

100

You do not want a low performing team, you want this kind of a team. 

What is high performing team?


100

This is the seventh step of problem solving.

What is implement the best solution?

200

A Cross functional team does this.

What is works on company issues across the different departments?

200

This is a good example of a SMART goal: Increase line efficiency.

What is False?

200

This is the first step to problem solving.

What is define the problem?

200

This is the third step in problem solving.

What is generate alternative solutions?

200

This is necessary to protect both company personnel and property.

What is good workplace conduct?

300

This type of team is made up of a group of workers responsible for similar processes within a logistics facility.

What is Work Team?

300

When setting a Measurable goal, it is best to have this.

What are numbers?

300

This step involves determining why the problem is occurring.

What is analyze the problem?

300

This is the focus of team goals.

What is to focus on team priorities, is more being done than required in one area and not enough in another, and are customer the top priority for decisions?

300

This characteristics of a team best ensures that workers have current knowledge and skills.

What is Training?

400

This type of a team focuses on a single major issue of concern within a given process.


What is a project team?

400

Give an example of a SMART GOAL.

Really, I mean it

400

This step involves creating a schedule and assigning tasks.

What is implement the solution?

400

It is better to have this than conflict.

What are disagreements?

400

This step in problem solving calls for the team to examine the strengths and weaknesses of each alternative solution.

What is choose the best solution?

500

These are the characteristics of a high performance team.

What is: all ideas are encouraged, Differences are respected, key decision made by consensus, constructive criticism?

500

Give an example of a SMART GOAL.

Really I mean it.

500

This step involves constant review and evaluation.

What is monitoring the progress?

500

Making decision by building consensus involves this.

What is most team members accepting the decision?

500

These are ways to motivate the team.

What is be positive, fix instead of blame, praise individual achievement, and encourage team members?

M
e
n
u