Material Handling Eqpt
Used to move small items a short distance
Hand truck
***DAILY DOUBLE***
This database controls inventory and movement within the warehouse
WMS
These are used to protect employees while performing manual work
PPE
Most service failures in logistics are caused by ____
Breakdowns in communication
Group of workers responsible for the same tasks
Work Team
Crane with a bridge beam; straddles the load to lift it
Gantry
An advantage of this technology is that it does not require a direct line of sight to scan
RFID
This is the safest space to lift a heavy item; between the knees and shoulders and close to the body
Power Zone
Customers are considered ______ communication
External
A team with people from multiple departments; a safety team is a good example
Cross-Functional
A portable or stationary device that lifts the platform to the height of a trailer or railcar
Scissor Lift
This software includes programs like Spreadsheets, Documents, and Email
Office Suite
The most common type of PPE
Steel-toed boots
Considering the audience is critical for good ______ skills
Speaking
Keeping workers updated on current skills and knowledge needed for continuous improvement
Training
Typically guided by lasers, these require no humans to operate
AGV
This database stores customer info
CRM
These devices are used to prevent further movement of a trailer when stationed at a dock
Wheel Chocks or Trailer Restraints
(One or Both counts as correct)
The exchange of information is called _______
Communication
A neutral third-party listens and makes suggestions for solving a problem
Mediation
The weight of the truck balances the weight of the load, preventing a tip over
Counterbalance
Series of alternating bars and spaces that represents encoded information to be read by scanners
Bar code
This type of maintenance involves scheduled maintenance checks to prevent breakdowns
Preventive
This technology communicates with customer's computers 24/7 helping eliminate human error
EDI
Most team members accept the decision
Consensus