CVQs
Agent upload, apple pay, credit/debit card, google pay, PayPal
What are guaranteed funds?
You can do this when we’ve confirmed the date, vehicle location, and have secured the affidavit from the LH.
What is a repossession transfer?
Independent verification of loss date/time, verification of down payment, ruling out UPD, ruling out overlapping coverage.
What are requirements to clear recent policy inception?
Excluded driver on policy with not verifiable information to support who was driving, dual garaging, renting of policy vehicles. Are just a few of these.
What are CVT Investigation attributes.
Without a signed copy of this endorsement, this exclusion is not enforceable.
what is a named driver exclusion endorsement form.
Insured is injured as a GP in a ULV or insured is injured as a pedestrian.
What is an injury only claim?
This payment isn’t considered guaranteed in the first 30 days, however, if a second payment was taken it is.
What are bank account payments?
They take the entire claim when one of their products was being driven by either driver at TOL.
What is special lines?
Claim reported w/n 60 days of policy inception, single vehicle loss, late report greater than 14 days. Requiring a manual lvl 2 CVQ to be set by FO.
What are complex DOL handling?
Transferred to URBI or ARBI, even a CGA is responsible to rule out this injury exposure that is opened if the insured is not at fault, and there is no BI coverage on the at fault party’s policy.
What is Uninsured Motorist Coverage?