Be a host
It can help you find things that are not available internally
What is External tools?
Brian Chesky
Joe Gebbia
Nathan Beicharczyk
Who are the owners of Airbnb?
What acronym does UGC stand for?
What is User Generated Content?
"Turn 300 into 300,000"
What is fraud?
Social Media Profiles, Useful websites, Boolean, google translate, Google reverse Image, Pluggin, TinEye, EXIF Viewer
What is External Tools?
Red Miata
what vehicle started airbnb?
Eliminate the personal language
How to avoid the “Four Nevers”?
When there is intent to cause harm
What is malicious?
Providing spaces with sub-standard ____cleanliness______, not disclosing a lack of running water or electricity, or are not spaces (e.g. camping gear) or stationary (e.g. moving boats)
What is providing uninhabitable spaces?
This is a bias that believes that strangers are dangerous and not trustworthy.
What is stranger-danger bias?
When users are important to call out and they pose a higher media risk to the company. (Ex. Journalist, celebrities, and influencers)
What is "Whiteglove" ?
"Belong anywhere"
What is Airbnb motto?
Inflammatory Language, Blind Accusations,
What is the 4 nevers?
Joe Gebbia role in the company
What is CPO?
Which risk group does not acknowledge the terms malicious and non malicious?
What is User Knowledge Operation?
The best internal tool to use if multiple users are using the same phone number
What is Fraud Trace?
Our _______ is to create a world without _______strangers___, where people can feel they truly __belong_________. In order to create a world of belonging, we need to build _______trust__and trust is broken when we don’t respect the _____privacy________ of the community. With responsibility around information, we ensure that the trust is not ___broken________.
What is Airbnb mission?
The first event that created Airbnb
What is a designers conference?
Mary reported a URL(www.airbnbxadmin123.com) that looks like Airbnb’s. When Mary clicked on the link, it brought her to a website that looks different from the Airbnb webpage she’s used to.
What is tier 2?
Forms of identification you would request in a RAV email.
What is a profile photo, online ID, offline ID, and utility bill?